Senior B2B Account Director

Company Description

Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people – so we’re committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We’ve got multiple ‘Best Place to Work’ awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people – and we’re always on the lookout for extraordinary new talent.

Our Commitment

Diversity and inclusion is a core part of who we are at Publicis Pro. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.

Overview

We are hiring an Account Director to lead meaningful B2B communications work for innovative brands with complex audiences and ambitious goals. This is a role for someone who enjoys building trusted client partnerships, shaping smart integrated campaigns and helping teams do their best work. You’ll bring strategic clarity, commercial judgement and a collaborative approach to a portfolio of client relationships across Publicis Pro and the wider Publicis Groupe network. If you care about craft, client impact and creating the conditions for great work to happen, we’d love to hear from you.

Responsibilities

• Lead senior day-to-day client relationships, building trust through organised, thoughtful and commercially aware counsel.
• Shape account strategies and integrated campaign plans that connect client objectives with clear, measurable communications outcomes.
• Turn client challenges into focused briefs that give specialist teams the context, clarity and confidence to deliver excellent work.
• Oversee integrated retainers, projects and campaigns, keeping plans, timelines, budgets and responsibilities clear from the outset.
• Manage account health, including scopes, resource, forecasting and growth opportunities, with a strong focus on quality and value.
• Bring colleagues together across disciplines and the wider Groupe, making sure teams are briefed, supported and aligned at key moments.
• Coach and support an Account Manager and Account Executive, creating an inclusive environment where people can contribute, learn and grow.

Qualifications

• Strong experience in an agency, consultancy or client-facing communications environment, ideally across B2B or technology brands.
• A confident approach to leading client relationships and advising senior stakeholders with clarity, care and sound judgement.
• The ability to translate business priorities into integrated communications strategies, campaign plans and practical next steps.
• Commercial awareness across scopes, budgets, resourcing, account performance and opportunities to grow existing relationships.
• Excellent project and campaign leadership skills, with the ability to balance priorities, support teams and maintain high standards.
• Experience coaching, mentoring or line‑managing others, with a people‑centred approach to feedback, development and workload.
• Clear written, verbal and presentation skills, with attention to detail and the ability to guide constructive conversations.

Additional Information

Publicis Pro offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives.

Publicis Groupe works primarily from the office or our clients' office four days per week. At Publicis Pro, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.