Senior Account Director

BRAND: Digitas Health
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

We work with science-led clients to launch and develop health brands for sustained growth. We do this by creating digital-first experiences that respond to the real needs of consumers, patients and health professionals.

Human needs, illuminated by data, so brands show up when and where they can be truly valuable.

We call this People Powered Health.

We are a generous, idealistic, and uniquely qualified team across data, strategy, science, creative, UX, media and client service. We work with health brands to deliver business impact through brilliant brand experiences, from brand campaigns to digital products and services. We use digital and emerging technologies to help brands build deeper connections with their audiences, connect ecosystems and disrupt traditional marketing.

As part of Publicis Health, our team works to bring applied innovation to a range of global, EMEA and UK clients, working in collaboration with other DH offices in Philadelphia, New York, San Francisco and sister agencies in London and around the world. Learn more at digitashealthldn.com .

Overview

WHAT IS THE ROLE

We\’re looking for a Senior Account Director to join our team – a strategic thinker with in-depth experience delivering digital, media, and production projects and campaigns for healthcare brands.

Our work can take on many different forms from product design through to brand launches and omnichannel frameworks. As a Senior Account Director , you will be able to flex across these types of work pulling in different methodologies as needed to always ensure our client needs are met and expectations exceeded. But at the heart of it you will be human, intuitive and kind – working with different levels helping grow and inspire them whilst being inspired yourself!

Responsibilities

RESPONSIBILITIES

• Taking ownership of the day-to-day relationship with the client
• Actively seeking opportunities for further account development
• Taking ownership of problem solving perceived or potential issues
• Building relationships with project clients and senior client leads
• Building partnerships internally across all agency capabilities
• Providing guidance and motivation to the wider team
• Line managing supporting account team
• Representing brand team at key agency meetings
• Monitoring revenue and profitability to ensure they are on track
• Collaborating with Project Management team on project scopes and forecasts

Qualifications

WHO YOU ARE

• Experience within a healthcare agency, working at Senior Account Director level
• Autonomous, collaborative and inclusive in your approach
• Passionate about helping innovate and re-imagine the ideal health experience
• Proven experience with delivering digital-first campaigns and omnichannel programmes, paid media campaigns, audience and segmentation strategy projects and brand launches
• Proven experience at building businesses through organic growth
• Strong communication skills
• Highly developed team building and interpersonal skills

Please note: our teams work 3 days a week from our office, and 2 from home.

Additional information

Digitas Health has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• \”YOU\” DAYS – flexibility to take a day off for your well-being and self-care without prior notice and additional paid leave for volunteering and charity work of your choice.
• BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday or Easter Monday) for another day to celebrate a religious, spiritual, faith or belief-based day of your choosing.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG\’s (Employee Action Groups).

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