At a Glance
- Tasks: Lead L'Oréal's retail media strategy and inspire a high-performing team.
- Company: Starcom, a global leader in communications planning and media.
- Benefits: Pension, life assurance, private medical cover, and flexible work options.
- Other info: Join a diverse and inclusive workplace that values your growth.
- Why this job: Make a real impact in the beauty industry with iconic brands.
- Qualifications: Experience in retail media or eCommerce and strong leadership skills.
The predicted salary is between 60000 - 75000 € per year.
With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.
We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development.
Overview: We are hiring a Retail Media Account Director to lead one of L'Oréal's most important retail media partnerships. This role sits at the heart of how iconic beauty brands show up across retailer ecosystems - shaping strategy, guiding teams, and delivering measurable commercial growth. You'll work closely with senior L'Oréal stakeholders, retail partners, and specialist teams to turn insight into action and ambition into results.
Responsibilities:
- Own the strategic direction of L'Oréal's retail media account, translating commercial goals into clear activation roadmaps.
- Lead and inspire a high-performing team, creating clarity, momentum and space for development.
- Partner closely with senior client stakeholders to build trusted, long-term relationships rooted in value and outcomes.
- Oversee the planning, delivery and optimisation of retail media campaigns across key platforms, including Amazon and retailer media networks.
- Use performance data and market insight to shape recommendations that drive growth and continuous improvement.
- Collaborate with specialists across media, data, tech and commerce to deliver connected, high-quality solutions.
- Ensure financial rigour across the account, from forecasting and budget management to billing and reconciliation.
Qualifications:
- Strong experience leading retail media or eCommerce accounts within an agency or in-house environment.
- A strategic mindset, with the ability to balance long-term vision and day-to-day delivery.
- Confidence working with retailer media platforms such as Amazon Advertising, Epsilon Retail Media or Criteo.
- A collaborative leadership style, with experience developing and supporting people at different stages of their careers.
- Clear, engaging communication skills - comfortable presenting to senior stakeholders and guiding teams.
- Commercial awareness, with experience managing budgets and driving return on investment.
- Curiosity and adaptability in a fast-evolving commerce and retail media landscape.
Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave.
At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process.
Retail Media Account Director employer: Publicis Groupe UK
Starcom is an exceptional employer that prioritises its people, fostering a welcoming and supportive culture in the heart of London. With a strong commitment to diversity and inclusion, alongside robust learning and development programmes, employees are empowered to reach their fullest potential while working on high-impact retail media partnerships. The hybrid workplace model, combined with comprehensive benefits such as private medical cover and reflection days, ensures a balanced and rewarding work experience for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Media Account Director
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Starcom or similar agencies. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with retail media or eCommerce accounts. When you get the chance to chat with recruiters, let your work speak for itself.
✨Tip Number 3
Be ready to discuss strategy! Brush up on the latest trends in retail media and be prepared to share your thoughts on how you’d approach L'Oréal's account. This shows you're not just a follower but a leader in the making.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Starcom family.
We think you need these skills to ace Retail Media Account Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Media Account Director role. Highlight your experience with retail media or eCommerce accounts, and show how your skills align with the strategic direction we’re looking for.
Showcase Your Leadership Style:We love a collaborative leader! In your application, share examples of how you've inspired teams and built strong relationships with clients. This will help us see how you can fit into our supportive culture.
Be Data-Driven:Since this role involves using performance data to drive growth, include specific examples of how you've used data insights in past roles. This will demonstrate your ability to turn insight into action, which is key for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Starcom!
How to prepare for a job interview at Publicis Groupe UK
✨Know Your Retail Media Inside Out
Before the interview, dive deep into the world of retail media, especially platforms like Amazon Advertising. Familiarise yourself with recent trends and case studies that showcase successful campaigns. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Style
As a Retail Media Account Director, you'll be leading a team. Be prepared to discuss your leadership style and how you've inspired teams in the past. Share specific examples of how you've created clarity and momentum in previous roles, as this aligns perfectly with what they’re looking for.
✨Build Relationships with Stakeholders
Highlight your experience in building long-term relationships with clients and stakeholders. Prepare anecdotes that illustrate how you've successfully partnered with senior clients to achieve commercial goals. This will show that you understand the importance of collaboration in driving results.
✨Be Data-Driven
Since the role involves using performance data to shape recommendations, come ready to discuss how you've used data in past roles to drive growth. Bring examples of how you've optimised campaigns based on insights, as this will resonate well with their focus on measurable outcomes.
