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- Tasks: Lead product operations, ensuring smooth onboarding and strategic alignment across markets.
- Company: Join Publicis Media, a global leader in performance marketing.
- Benefits: Enjoy flexible working, wellness days, and great local discounts.
- Why this job: Shape the future of product operations and make a real impact on client success.
- Qualifications: Experience in product operations and strong communication skills required.
- Other info: Hybrid work model with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates.
Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision-making, guide key stakeholders, and ensure that our most important clients experience a best-in-class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter.
Responsibilities:- Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment.
- Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly.
- Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes.
- Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners.
- Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning.
- Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience.
- Demonstrable experience in product operations, program management or a related field at senior manager or lead level.
- Track record of delivering complex, cross-functional projects.
- Experience within digital media platforms or digital media operations.
- Excellent organisational, planning and time-management capability.
- Strong communication and relationship-building skills.
- Proficiency with tools such as Jira, Trello or Asana.
- Analytical, KPI-driven approach to decision-making.
- Understanding of product development lifecycles and user-centred design.
- Exposure to SaaS or technology-driven environments is an advantage.
Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer:
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
- HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
- FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
- GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).
Product Operations Lead (FTC 9-12 months) employer: Publicis Groupe UK
Contact Detail:
Publicis Groupe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Lead (FTC 9-12 months)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Publicis Media. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding their products and recent projects. Show us you’re not just another candidate; demonstrate your passion for product operations and how you can make an impact!
✨Tip Number 3
Practice your communication skills. As a Product Operations Lead, you'll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Publicis Media.
We think you need these skills to ace Product Operations Lead (FTC 9-12 months)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in product operations and program management. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Achievements: Don’t just list your duties; share specific examples of projects you've led or contributed to. Use metrics where possible to demonstrate your impact, especially in areas like onboarding and stakeholder engagement.
Be Clear and Concise: When writing your application, clarity is key! Keep your language straightforward and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Publicis Groupe UK
✨Know Your Product Inside Out
Before the interview, dive deep into the products and services offered by the company. Understand their product roadmap, recent updates, and how they align with market trends. This will help you speak confidently about how you can contribute to shaping product priorities.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing complex projects. Use specific examples that highlight your organisational skills and ability to track deliverables. Mention tools like Jira or Trello that you've used to keep projects on track, as this aligns well with the role's requirements.
✨Prepare for Stakeholder Engagement Scenarios
Think of scenarios where you've successfully engaged with key stakeholders. Be prepared to explain how you facilitated discussions, aligned priorities, and ensured clear communication. This will demonstrate your ability to act as a central communication point, which is crucial for the role.
✨Emphasise Your Analytical Approach
Highlight your analytical skills by discussing how you've used KPIs to drive decision-making in past roles. Prepare to share examples of how you've identified risks early and implemented solutions to streamline processes. This will show that you have a data-driven mindset, essential for the Product Operations Lead position.
