At a Glance
- Tasks: Lead social media programmes for iconic brands and engage with vibrant online communities.
- Company: Starcom, a global leader in communications and media planning.
- Benefits: Pension, life assurance, private medical cover, and wellbeing initiatives.
- Other info: Inclusive workplace with excellent career development opportunities.
- Why this job: Shape culture at scale and make a real impact on global brands.
- Qualifications: Experience in managing social media for high-profile brands and strong data insight skills.
The predicted salary is between 40000 - 50000 € per year.
Starcom, a global communications planning and media leader, is hiring a Social Media and Community Manager to shape culture at scale for some of the world's most recognisable brands.
In this full‑time role, you will own end‑to‑end delivery of always‑on social media programmes for iconic global brands, manage content publishing, community engagement and moderation across multiple platforms, partner with creative, strategy and client teams, use cultural insight and data to shape content decisions, lead community management, produce reporting, and build relationships with stakeholders.
Responsibilities- Owning the end‑to‑end delivery of always‑on social media programmes for iconic global brands
- Managing content publishing, community engagement and moderation across multiple platforms
- Partnering with creative, strategy and client teams to ensure ideas are built for social impact
- Using cultural insight, trends and performance data to shape content decisions and recommendations
- Leading community management both on‑ and off‑handle to build meaningful brand relationships
- Producing clear, insightful reporting that turns metrics into actionable learnings
- Building trusted, collaborative relationships with clients, agency partners and internal teams
- Experience managing social media and community programmes for high‑profile or complex brands
- Strong understanding of major social platforms and how communities behave within them
- Confidence using data and insight to inform creative and strategic decisions
- A thoughtful, organised approach to project management and stakeholder communication
- Comfort working across markets and time zones in a global role
- Clear, inclusive communication skills and a collaborative mindset
- Curiosity about culture, creativity and how brands show up in people's lives
Starcom offers a range of core benefits such as Pension, Life Assurance, and Private Medical cover, along with enhanced policies like Reflection Days and Shared Parental Leave. You will also have access to additional initiatives that support your wellbeing and development.
Publicis Groupe works primarily from the office or our clients' office four days per week. At Starcom, we are proud to be an equal‑opportunity employer. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible and inclusive recruitment process. If you have any access needs—such as disability, neurodivergence or a health condition—please let us know and we will help make the process work for you.
Global Community Manager in London employer: Publicis Groupe UK
Starcom is an exceptional employer that fosters a vibrant work culture, encouraging creativity and collaboration among its employees. With a strong commitment to employee wellbeing, the company offers comprehensive benefits including enhanced parental leave and reflection days, alongside ample opportunities for professional growth in a dynamic global environment. Joining Starcom means being part of a diverse team dedicated to shaping culture at scale for iconic brands, all while enjoying a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Global Community Manager in London
✨Tip Number 1
Get your networking game on! Connect with people in the industry, attend events, and engage on social media. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work in social media and community management. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Starcom, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Stay updated on trends! Follow industry news and cultural insights to keep your knowledge fresh. This will not only help in interviews but also show that you’re genuinely passionate about the field.
We think you need these skills to ace Global Community Manager in London
Some tips for your application 🫡
Show Your Passion for Community Management:When writing your application, let your enthusiasm for community management shine through! Share specific examples of how you've engaged with communities and made a positive impact. We love seeing candidates who are genuinely excited about building relationships and shaping culture.
Tailor Your Application to the Role:Make sure to customise your application to highlight your experience with social media programmes and community engagement. Use keywords from the job description to demonstrate that you understand what we're looking for. This helps us see how you fit into our vision at Starcom!
Be Data-Driven:Since we value insights and data, include any metrics or results from your previous roles that showcase your ability to use data to inform decisions. Whether it's engagement rates or growth in community size, numbers can really make your application stand out to us.
Keep It Clear and Concise:While we appreciate creativity, clarity is key in your written application. Make sure your points are easy to read and get straight to the point. A well-structured application shows us that you're organised and thoughtful—qualities we highly value at Starcom!
How to prepare for a job interview at Publicis Groupe UK
✨Know Your Platforms
Make sure you have a solid understanding of the major social media platforms and how communities interact on each. Research recent trends and case studies related to community management for high-profile brands, as this will show your knowledge and passion for the role.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data and insights to inform your content decisions in the past. Bring examples of reports or metrics you've produced that turned numbers into actionable strategies, as this will demonstrate your analytical skills and strategic thinking.
✨Emphasise Collaboration
Since the role involves partnering with various teams, highlight your experience in collaborative projects. Share specific examples of how you've built relationships with clients and internal teams, and how those collaborations led to successful outcomes.
✨Cultural Curiosity is Key
Express your curiosity about culture and creativity during the interview. Discuss how cultural insights have influenced your previous work and how you plan to leverage them for the brands you'll be managing. This will show that you're not just a manager but also a creative thinker who understands the brand's place in people's lives.
