Commerce Manager in London

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We're hiring a Commerce Manager to help shape the future of global e-commerce for one of the world's most recognised brands, Samsung. Sitting within Starcom's Constellation team, you'll play a pivotal role in creating connected, impactful commerce experiences across markets. This is a unique opportunity to work at the intersection of data, creativity and technology-driving growth at scale while collaborating with talented teams across the globe. If you're excited by the idea of influencing how millions of people shop and engage online, this could be your next move.

Responsibilities

• Lead the development and delivery of global digital commerce initiatives from strategy through to execution
• Act as a trusted partner to stakeholders, aligning global priorities with regional and local market needs
• Shape campaign and programme direction to maximise commercial impact and long-term growth
• Build strong, collaborative relationships with Samsung stakeholders and cross-functional teams
• Identify opportunities to improve performance, overcome challenges and optimise outcomes
• Bring teams together to drive alignment, knowledge sharing and adoption of best practices
• Deliver high-quality outputs, ensuring excellence across planning, reporting and execution

Qualifications

• Experience in a digital agency or similar environment across planning, activation, strategy or operations
• Confidence working with clients and managing deliverables in a clear and structured way
• Understanding of digital commerce, retail media and online customer journeys
• Strong organisational skills with the ability to manage multiple priorities effectively
• A collaborative mindset and ability to work across integrated teams
• Comfort working with data to generate insights and inform decision-making
• Proficiency in tools such as Excel and PowerPoint, with attention to detail in analysis and reporting

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives.

Publicis Groupe works primarily from the office or our clients' office four days per week. At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.