At a Glance
- Tasks: Lead innovative digital marketing strategies for top brands and collaborate across 12 departments.
- Company: Join Epsilon, a leader in marketing and advertising technology.
- Benefits: Competitive pay, great benefits, hybrid work, and endless career growth opportunities.
- Other info: Be part of a people-centric culture that values collaboration, growth, and innovation.
- Why this job: Make a real impact in a dynamic environment at the forefront of digital marketing.
- Qualifications: Strong organisational skills, excellent communication, and a passion for digital marketing.
The predicted salary is between 45000 - 55000 £ per year.
As a Client Services Manager at Epsilon, you'll lead the delivery of innovative digital marketing strategies for a portfolio of top brands, collaborating closely with cross-functional teams across 12 departments. You'll partner with Sales teams to drive client growth, retention, and revenue through exceptional service and strategic execution. The role is highly collaborative, working with 12 different cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data-driven insights and cutting-edge technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry. This is a hybrid role requiring you to be in our London office 4 days per week.
Responsibilities
You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning. This role will help you develop skills in Digital MarTech, project management, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success and your own professional development.
Qualifications
Who You Are
- Strong organizational skills with an ability to manage time effectively.
- Excellent communication skills, both verbal and written.
- Proficiency in digital marketing and a passion for big data and technology.
- Ability to think analytically and tell data-driven stories.
- Growing commercial awareness with an eagerness to identify opportunities for growth and contribute to business success.
Why you might stand out from other talent:
- Experience in client services and account management.
- A consultative approach to problem-solving and strategy development.
- A drive for continual learning, personal development, and process improvement.
- An openness to continuous learning and development, with a growth mindset aimed at improving and adapting in a fast-evolving industry.
This role is perfect for someone eager to be part of a dynamic, growing business at the cutting edge of digital marketing and technology, with ample opportunities to make a significant impact.
Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.
Because You Matter
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Client Services Manager in London employer: Publicis Groupe UK
Publicis Groupe UK is an exceptional employer, offering a dynamic work environment where creativity and innovation thrive. With a strong commitment to inclusivity and a hybrid working model, employees enjoy the flexibility to balance their professional and personal lives while contributing to impactful digital strategies for leading brands like Essity. The company fosters continuous growth through various development opportunities, making it an ideal place for those seeking meaningful and rewarding careers in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Publicis Groupe UK and show them what you can bring to the table.
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Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Publicis Groupe UK are looking for.
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Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Publicis Groupe UK on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
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We think you need these skills to ace Client Services Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Publicis Groupe UK. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Publicis Groupe UK:Show us that you’ve done your homework! In your application, briefly mention what you admire about Publicis Groupe UK’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Publicis Groupe UK
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Publicis Groupe UK will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Publicis Groupe UK, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
