Commerce Manager

We help brands make BOLD MOVES. Nowadays, brands want rapid, spectacular growth and they expect media to deliver it. Clients used to give us media briefs that said “deliver 80% awareness” or “give me an impactful Christmas campaign.” Now we hear “Take me from 4th to 1st in my category,” “Help me grow 10% in a market declining 10%,” “Make me the most loved brand in my industry.” These are huge asks of media that can’t be met through tweaking the media plan of two years ago. Decades of advertising research prove that without a big change, large brands stay large and small brands stay small. This is why Zenith helps brands make BOLD MOVES.

Bold moves are big, brave changes to media strategy, delivering more impact for brands and more value for consumers. Bold moves are backed up with a solid forecast – they are a better path to growth. Bold moves build a partnership – we believe in this approach so much we link our growth to your success. Bold Moves bring bigger ROI. This approach works for our clients, our people and consumers – it’s why we are recognised as the UK’s best media agency.

Publicis Commerce works across Publicis Media agencies, Spark Foundry, Starcom and Zenith combining the best commerce talent, tech, and partnerships to provide clients with award-winning products and solutions that move their businesses forwards in an extremely competitive space. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the commerce landscape, from understanding their shoppers better to maximising retail media performance and preparing for future success. We specialise in helping clients excel on the digital shelf, build data-driven relationships with retailers, and modernise organisational structures to drive long-term growth.

We are currently seeking a Commerce Solutions Manager to drive client-focused projects and deliver exceptional results in the fast-paced eCommerce landscape. You will be assisting the team with client-facing deliverables, so accuracy, attention to detail and clear communication skills are critical, in addition to effectively managing your time across multiple projects, escalating where appropriate any delays or blockers. Commerce Managers have experience in the eCommerce space, with knowledge of optimisation tactics outside of media activation.

• Manage client deliverables and growth, ensuring all projects meet high-quality standards and deadlines.
• Consult and provide solutions by understanding current and future planned solutions and how these could drive benefit to your client.
• Develop case studies to showcase your work and contribute to our marketing initiatives.
• Stay informed on retail media and commerce trends to identify growth opportunities.
• Collaborate with internal teams and partners to enhance client solutions e.g. Retail Media, Commerce Strategy.

Qualifications:

• Proven experience in eCommerce such as Retail Media, Content, Data/Analytics, Shopper marketing/in-store, Retailer Relationships etc.
• Strong communication skills, with a knack for engaging clients and managing expectations.
• Has a strong knowledge of client commerce functions (e.g. sales vs marketing teams) and common obstacles they face.
• Approach challenges with a positive and solution-oriented mindset, seeking creative ways to overcome obstacles and deliver results for clients.

Zenith UK has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD - opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• BENEFITS - 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES - We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS - This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).