At a Glance
- Tasks: Lead client success and team growth while driving innovative marketing strategies.
- Company: Join Epsilon, a leader in transforming marketing and advertising technology.
- Benefits: Competitive pay, great benefits, and hybrid working options at a prime location.
- Other info: Dynamic role with significant career advancement opportunities in a collaborative environment.
- Why this job: Make a real impact in the marketing industry and grow your leadership skills.
- Qualifications: Strong digital marketing expertise and proven experience in client relationship management.
The predicted salary is between 70000 - 90000 £ per year.
As a Client Engagement Director at Epsilon, you will be the driving force behind leading the success and growth of our clients, whilst also championing your own team. As a member of senior leadership, you will collaborate with many other leaders in the business to implement process improvements that increase efficiency and drive continuous business growth. You will also be responsible for crafting team culture. You’ll lead the development of client strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth. You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external stakeholders to integrate and deliver objective-based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data-driven insights and ground breaking technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. This role will hone your leadership, digital marketing, commercial and strategic thinking skills, making you a key player in driving Epsilon’s success in the European market. It offers ample chances to create a significant impact.
What you’ll bring with you:
- Strong organisational, time management, and communication skills.
- Expertise in digital marketing, MarTech, and project management.
- Ability to tell a compelling story utilising data.
- Develop and lead a high-performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Validated experience owning senior client relationships, acting as the primary strategic and commercial lead.
Why you might stand out from other talent:
- Passion for big data, technology, and solving complex problems.
- A consultative approach to client management and strategy development.
- Experience in leading cross‑functional teams and driving innovative solutions.
- A proactive outlook focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast‑evolving industry.
Competitive compensation, a great benefits package and endless opportunities to advance your career. Hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Client Engagement Director, Client Services employer: Publicis Groupe UK
Epsilon is an exceptional employer that champions both client success and employee growth, offering a dynamic work environment at the iconic Television Centre in White City. With a strong focus on collaboration, innovation, and professional development, employees benefit from competitive compensation, a comprehensive benefits package, and hybrid working opportunities. Join a forward-thinking team where your leadership and strategic skills will not only drive client engagement but also shape the future of marketing technology.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Director, Client Services
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to be able to showcase how your skills align with their goals, especially in client engagement and team leadership.
✨Tip Number 3
Practice your storytelling skills! Being able to tell a compelling story about your past experiences and how they relate to the role can set you apart. We’re all about data-driven insights, so back up your stories with numbers where possible.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Client Engagement Director, Client Services
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for digital marketing and technology shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the opportunity to drive client success and be part of our innovative team.
Tailor Your Story:Make sure to craft your application around the specific skills and experiences mentioned in the job description. Highlight your expertise in MarTech and project management, and don’t forget to include examples of how you've successfully led teams or improved processes in the past.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance. Remember, we’re looking for strong organisational skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Epsilon.
How to prepare for a job interview at Publicis Groupe UK
✨Know Your Client Engagement Strategies
Before the interview, brush up on your knowledge of client engagement strategies, especially in digital marketing and MarTech. Be ready to discuss how you’ve successfully developed and implemented these strategies in the past, as this will show your potential employer that you can drive client success.
✨Showcase Your Leadership Skills
As a Client Engagement Director, you'll need to lead and mentor a team. Prepare examples of how you've previously developed high-performing teams and driven both client and employee success. Highlight your consultative approach and how it has led to positive outcomes.
✨Demonstrate Your Data Storytelling Ability
Epsilon values the ability to tell compelling stories using data. Come prepared with specific examples where you've used data to inform decisions or strategies. This will illustrate your analytical skills and your capability to leverage insights for client growth.
✨Emphasise Your Growth Mindset
In a fast-evolving industry, a growth mindset is crucial. Share instances where you've adapted to change, sought out learning opportunities, or implemented process improvements. This will resonate well with Epsilon's focus on continuous business growth and innovation.
