At a Glance
- Tasks: Lead client success and team growth while driving innovative marketing strategies.
- Company: Join Epsilon, a leader in transforming marketing and advertising technology.
- Benefits: Competitive pay, great benefits, and hybrid working options at a prime location.
- Other info: Embrace a culture of inclusivity and continuous learning in a dynamic environment.
- Why this job: Make a real impact in the digital marketing landscape and grow your career.
- Qualifications: Strong skills in digital marketing, project management, and team leadership.
The predicted salary is between 70000 - 90000 £ per year.
As a Client Engagement Director at Epsilon, you will be the driving force behind leading the success and growth of our clients, whilst also championing your own team. As a member of senior leadership, you will collaborate with many other leaders in the business to implement process improvements that increase efficiency and drive continuous business growth. You will also be responsible for crafting team culture. You’ll lead the development of client strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth. You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external stakeholders to integrate and deliver objective-based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data-driven insights and ground breaking technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
Responsibilities
You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. This role will hone your leadership, digital marketing, commercial and strategic thinking skills, making you a key player in driving Epsilon’s success in the European market. It offers ample chances to create a significant impact.
Qualifications
Who You Are
- Strong organisational, time management, and communication skills.
- Expertise in digital marketing, MarTech, and project management.
- Ability to tell a compelling story utilising data.
- Develop and lead a high-performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Validated experience owning senior client relationships, acting as the primary strategic and commercial lead.
Why you might stand out from other talent:
- Passion for big data, technology, and solving complex problems.
- A consultative approach to client management and strategy development.
- Experience in leading cross‑functional teams and driving innovative solutions.
- A proactive outlook focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast‑evolving industry.
Benefits
Competitive compensation, a great benefits package and endless opportunities to advance your career. Hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
EEO Statement
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Client Engagement Director, Client Services employer: Publicis Groupe UK
Epsilon is an exceptional employer that champions both client success and employee growth, offering a dynamic work environment at the iconic Television Centre in White City. With a strong focus on collaboration and innovation, employees benefit from competitive compensation, a comprehensive benefits package, and ample opportunities for career advancement within a leading marketing and advertising technology firm. Join us to be part of a transformative journey in the industry while developing your leadership and strategic skills in a supportive and inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Director, Client Services
✨Tip Number 1
Network like a pro! Reach out to current employees at Epsilon on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching Epsilon's recent projects and achievements. Show us that you're genuinely interested in how we’re transforming the marketing landscape and how you can contribute.
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've used data to drive client success or improve processes. We love hearing about real-life experiences that showcase your expertise.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. It shows us that you’re proactive and genuinely interested in joining our team.
We think you need these skills to ace Client Engagement Director, Client Services
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for digital marketing and technology shine through. We want to see how your passion aligns with our mission at Epsilon and how you can contribute to transforming the marketing landscape.
Tailor Your Story:Make sure to craft a compelling narrative that highlights your experience in client engagement and team leadership. Use specific examples that demonstrate your ability to drive growth and foster strong client relationships, as this is key for us.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that showcase your organisational skills. Avoid jargon unless it’s relevant, and make sure your key achievements stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Epsilon.
How to prepare for a job interview at Publicis Groupe UK
✨Know Your Client Engagement Strategies
Before the interview, brush up on your knowledge of client engagement strategies. Be ready to discuss how you would develop and implement these strategies at Epsilon, showcasing your expertise in digital marketing and MarTech solutions.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading high-performing teams. Discuss how you've mentored and coached team members in the past, and be ready to explain how you would foster a positive team culture at Epsilon.
✨Demonstrate Your Data Storytelling Ability
Epsilon values the ability to tell compelling stories using data. Bring examples of how you've used data to drive client success and retention, and be prepared to discuss how you can leverage Epsilon’s insights to create measurable value for clients.
✨Emphasise Your Growth Mindset
Highlight your proactive approach to process improvement and your passion for learning. Share instances where you've adapted to changes in the industry or sought out new opportunities for growth, showing that you're ready to contribute to Epsilon's evolution.
