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- Tasks: Lead global client partnerships, driving performance and strategic growth across regions.
- Company: Join CJ Affiliate, a leader in Global Affiliate Marketing within Publicis Groupe.
- Benefits: Competitive salary, career development, and a dynamic, collaborative work environment.
- Other info: Opportunity to work with cutting-edge technology and drive significant business growth.
- Why this job: Make a real impact by shaping innovative strategies for top-tier clients.
- Qualifications: Experience in managing complex client relationships and strong commercial acumen required.
The predicted salary is between 70000 - 90000 £ per year.
Company Description
As part of Publicis Groupe, CJ Affiliate is the leader in Global Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with the tools, training and career development opportunities to provide cutting edge solutions, strategies and support that deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognises exceptional performance. As we evolve and grow as a business, so do you.
Overview
The Global Client Development Lead is the single point of global accountability for the success of one of CJ’s most strategic enterprise clients. This role owns the end-to-end partnership, spanning commercial performance, product delivery, operational excellence, and long-term strategic growth across all regions. The Global CDL operates as a senior, trusted partner to the client and acts as the internal orchestrator across CJ’s global organisation. This role is best described as: setting direction, removing blockers, driving alignment, and ensuring that CJ consistently delivers value at scale.
Profile & Experience
- Proven experience leading complex, global enterprise client relationships in affiliate, performance marketing or platform-based environments.
- Strong commercial acumen combined with operational and product fluency.
- Demonstrated ability to operate at both strategic and executional levels.
- Comfortable leading through influence rather than direct line management.
- High credibility with senior client stakeholders and internal executives.
Core Responsibilities
- Global Client Ownership & Leadership
- Accountability for the overall health, performance and growth of the client partnership across all regions.
- Own the strategic narrative of the partnership, ensuring a consistent and compelling story is communicated to senior client stakeholders and internal leadership, including progress, challenges, and future opportunity.
- Build and maintain trusted relationships with senior client stakeholders, up to C-level where appropriate.
- Represent the client internally, ensuring their priorities are clear and prioritised across CJ teams.
- Strategy & Commercial Direction
- Own the global affiliate and partnership strategy in collaboration with the senior CJ regional stakeholders.
- Oversee performance against KPIs, including revenue growth, partner mix and incremental value.
- Ensure alignment between affiliate activity and broader partnership opportunities, including influencer and emerging models.
- Act as a decision-maker on prioritisation across regions and functions, balancing short-term delivery with long-term partnership value.
- Cross-Functional Orchestration
- Coordinate and align global leads across Strategy, Product, Publisher Success and Operations.
- Ensure clarity of ownership and escalation paths across the account.
- Product, Technology & Innovation Oversight
- Champion innovation by identifying opportunities where CJ’s technology can unlock incremental value.
- Work with Product Leads to ensure initiatives, data integrations and platform capabilities are implemented effectively and aligned to client needs.
- Ensure new initiatives are delivered through structured frameworks (e.g. migration frameworks, project leads, defined timelines).
- Lead change management for new operating models, ensuring both CJ and client teams are prepared, aligned and supported through transitions.
- Governance, SLA & Risk Management
- Ensure the contractual Client SLA framework across all teams meets expectations.
- Create ways of working or best practice that adheres to response and resolution commitments across all regions and functions.
- Oversee escalation process and ensure issues at risk of breaching SLA are resolved quickly and transparently.
- Scalable Operating Model & Growth Enablement
- Help shape and evolve the operating model as the client grows into new regions or partnership types.
- Sponsor the introduction of scalable frameworks such as ticketing systems, AI-enabled insights, and workflow automation where appropriate.
- Assess resourcing needs, identify inefficiencies and recommend structural improvements.
- Ensure the partnership remains resilient, scalable and future-proof.
Client Development Lead employer: Publicis Groupe UK
Contact Detail:
Publicis Groupe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Development Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience in client development and how you can drive value for the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that dream job!
We think you need these skills to ace Client Development Lead
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to lead global client development and make a real impact.
Tailor Your Experience: Make sure to highlight your relevant experience in affiliate marketing or client relationships. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us understand your fit for the role quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Publicis Groupe UK
✨Know Your Client Inside Out
Before the interview, dive deep into understanding CJ Affiliate and its role within Publicis Groupe. Familiarise yourself with their innovative technology, data solutions, and the specific enterprise client you'll be working with. This knowledge will help you demonstrate your commitment and ability to lead complex client relationships.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your experience in developing and executing strategies for global clients. Be ready to discuss how you've driven alignment and removed blockers in previous roles. This will show that you can operate at both strategic and executional levels, which is crucial for the Global Client Development Lead position.
✨Build Rapport with Senior Stakeholders
Think about how you can establish trust and credibility with senior client stakeholders. Prepare anecdotes that illustrate your ability to build and maintain relationships, especially with C-level executives. This will be key in showcasing your capability to represent the client internally and ensure their priorities are met.
✨Demonstrate Your Commercial Acumen
Be ready to discuss your understanding of commercial performance metrics and how they relate to partnership growth. Highlight any past experiences where you’ve overseen KPIs or revenue growth initiatives. This will reinforce your strong commercial acumen, which is essential for this role.