Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to optimise client operations and drive marketing transformation.
- Company: Join Publicis Groupe, the world's largest communications group with a focus on creativity and technology.
- Benefits: Enjoy flexible working, wellness days, and comprehensive family-friendly policies.
- Why this job: Be at the forefront of global marketing innovation while shaping the future of iconic brands.
- Qualifications: Experience in agency operations and strong stakeholder management skills required.
- Other info: Hybrid work model with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world's largest communications group. With more than 108,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.
Publicis Media is one of the four solutions hubs of Publicis Groupe present in more than 100 countries with over 23,000 employees worldwide. This is a unique opportunity to play a pivotal role in a global marketing transformation program, helping future-proof the client's business while working within our Power of One model.
Responsibilities:
- Lead and mentor a team of client operations specialists, fostering collaboration and accountability.
- Drive operational excellence by optimizing processes and implementing best practices for workflow management.
- Oversee financial management, including budgeting, forecasting, and compliance with reporting standards.
- Act as the primary liaison for client operations, ensuring seamless integration across media, data, tech, and creative teams.
- Build strong relationships with client stakeholders and internal teams to deliver cohesive, high-quality outputs.
- Ensure adherence to governance, compliance, and data policies while mitigating operational risks.
- Deliver clear and actionable reporting to senior leadership and clients, highlighting performance insights and improvements.
Qualifications:
- Solid experience at Senior Manager level or above in agency or client operations.
- Strong understanding of both traditional and digital media, including brand and performance media.
- Proven ability to manage stakeholders and deliver solutions with a consultative approach.
- Excellent communication and interpersonal skills, with the confidence to challenge constructively.
- Ability to interrogate processes and develop more efficient ways of working.
- Knowledge of MediaOcean applications (Prisma) is highly desirable.
- Familiarity with project management tools and methodologies is a plus.
- High aptitude for technology and willingness to learn new platforms.
Additional information:
- Publicis Groupe has fantastic benefits on offer to all of our employees, including Pension, Life Assurance, Private Medical and Income Protection Plans.
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS - Two additional days of paid leave to focus on your well-being and self-care.
- HELP@HAND BENEFITS - 24/7 helpline to support you on a personal and professional level.
- FAMILY FRIENDLY POLICIES - We provide 26 weeks of full pay for family milestones such as Maternity, Adoption, Surrogacy and Shared Parental Leave.
- FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment.
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.
Director, Client Operations in City of London employer: Publicis Groupe UK
Contact Detail:
Publicis Groupe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Operations in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Publicis Media. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and recent projects. Show us you’re not just another candidate; demonstrate your passion for their work and how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your experience and how it aligns with the role of Director, Client Operations. Keep it concise but impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Director, Client Operations in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Director, Client Operations. Highlight your experience in agency or client operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and built strong relationships with clients in the past. We love a good story!
Showcase Your Leadership Skills: As a Director, you'll be leading a team, so make sure to highlight your leadership experience. Talk about how you've mentored others and fostered collaboration in previous roles. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Publicis Groupe UK
✨Know Your Stuff
Before the interview, dive deep into Publicis Media's operations and their unique 'Power of One' model. Familiarise yourself with their recent transformations, especially in AI and data integration, so you can discuss how your experience aligns with their goals.
✨Showcase Leadership Skills
As a Director, Client Operations, you'll be leading a team. Prepare examples that highlight your leadership style, how you've mentored others, and how you've driven operational excellence in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Master the Financials
Since financial management is key for this role, brush up on budgeting and forecasting principles. Be prepared to discuss your experience with financial compliance and reporting standards, and how you've ensured accuracy in past projects.
✨Build Relationships
Publicis values strong relationships with clients and internal teams. Think of examples where you've successfully collaborated across departments or with stakeholders. Highlight your communication skills and how you've navigated challenging conversations to achieve positive outcomes.
