Account Manager (Medical Communications)

Company description

Langland, a Publicis Health company, is the only health communications agency that thinks further across Clinical Trial Experience, Medical Strategy & Education, Public Relations & Engagement, and Advertising, to create unique value with visionary clients. Health brings us together. In the diseases we suffer, the medicines we create, and the causes we champion, health shows us our collective humanity. When we break the barriers that divide us, when we think further, we can create healthier futures, together.

In the Langland Medical Strategy & Education (MSE) team, we love reality, it's where we live. It's where professionals, protocols and p-values come face to face with the imperfect and unpredictable. We think further, exploring how insight can give data meaning in the real world, stimulating open discourse that people value, to advance human health. We partner with our clients across the whole product lifecycle. We look beyond the complex scientific data to understand what it means in the context of different perspectives, beliefs and behaviours. We uncover new ways to differentiate brands that aren't just about the lines on the graph but encompass both rational and emotional factors that are built into the strategic plan. We engage with not only traditional thought leaders, but also those who influence digitally and patient advocates, building mutually valuable relationships. We craft compelling scientific stories with visual, credible, impactful content that resonate with the target audience, meet a need and influence behaviour. We understand end-users' reality and create tailored communication programmes to help move HCPs across a knowledge and belief continuum and stimulate open discourse.

Overview

We are looking for an Account Manager to drive our accounts forward, act as point of contact for the client, lead on external and internal meetings, support the senior team, and help develop the junior team.

Responsibilities

• Account management of assigned accounts including financial/budget management.
• Identifying organic and new business growth opportunities and reporting to the senior team.
• Acts as the point of contact for the client and senior stakeholders.
• Proactively handles smaller issues and escalates as appropriate.
• Line management and/or mentoring of junior team members.

Qualifications

• Experience working in a medical communications agency with pharmaceutical clients.
• Experience already working as an Account Manager.
• Excellent relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels.
• Experience of the full project lifecycle.
• Strong commercial acumen and finance/budget management experience.
• Knowledge of healthcare & pharmaceutical markets.

Please note: Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

Additional information

Langland has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• “YOU” DAYS - flexibility to take a day off for your well-being and self-care without prior notice and additional paid leave for volunteering and charity work of your choice.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday or Easter Monday) for another day to celebrate a religious, spiritual, faith or belief-based day of your choosing.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us! We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).