Social Media & Community Manager

As Leo Burnett himself once said: “At the end of the day, we’re just people talking to people.” And that sums up how we think. We never forget that on the other side of every screen, watching every ad or reading every tweet are people. Not just pairs of eyes with credit cards. But human beings, who want to be entertained, engaged and listened to. At Leo Burnett we like to make the good stuff in life accessible to everyone.

We believe in the power of a strong culture that puts people and creativity at the heart of everything we do. Our incredible team is made up of some of the most passionate and creative minds in the industry, and you’ll be hard pushed to find a more genuinely friendly bunch. We’ve created an informal atmosphere where everyone is invited to share their ideas and thrive.

We are looking for a highly motivated, organised and creative individual to join our team as a Social and Community Manager. The successful candidate will be responsible for writing compelling and engaging post copy, owning the day-to-day management of each channel and growing our social media communities.

Responsibilities

• Reactive Community Management: Manage and grow social media communities for our brands by replying in the appropriate tone of voice to comments and messages (or flagging them to brand customer care teams).
• Proactive Community Management: Jumping on relevant external conversations in a fun and engaging way.
• Calendar Management: Manage day-to-day post scheduling for all platforms, liaising with teams to ensure everything goes out on time.
• Copywriting: Write clear, concise and engaging copy for a variety of social media platforms.
• Social Platform Expertise: Maintain a highly developed understanding of social media platforms, trends and audience behaviour.
• Creative Thinking: Identify opportunities for relevant reactive content and work collaboratively with other teams and stakeholders to ensure consistency and alignment across all channels and assets.
• Monitor and report on social media performance, working with the insights team to optimise content, engagement and conversion rates, and compile reports.
• When required, work with editors, creatives and designers to create video content on shoots.

Qualifications

• Copywriting: The ability to write compelling and effective copy that captures the essence of the brand and resonates with the target audience.
• Organisation and time-management: Good at juggling different tasks day-to-day, from calendar management to responding to comments and spotting relevant reactive moments.
• Collaboration: Able to collaborate with other members of the creative and account teams to ensure we’re producing the best content for our audiences at all times.
• Social-native: Obsessed with all things social and naturally on top of the latest trends and campaigns.

Additional information

Leo Burnett has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level.
• FAMILY FRIENDLY POLICIES: We provide 26 weeks of full pay for maternity, adoption, surrogacy and shared parental leave.
• HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF: You are entitled to an additional day off for your birthday.
• AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man”.

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process.