At a Glance
- Tasks: Lead client success and deliver innovative digital marketing strategies for high-profile brands.
- Company: Join Epsilon, a leader in marketing technology and data-driven solutions.
- Benefits: Competitive salary, great benefits, hybrid work, and endless career growth opportunities.
- Other info: Dynamic environment focused on collaboration, innovation, and employee well-being.
- Why this job: Make a real impact in the evolving digital marketing landscape with industry-leading projects.
- Qualifications: 3+ years in digital marketing, strong leadership, and analytical skills.
The predicted salary is between 41850 - 51150 £ per year.
Company Description: Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Overview: As a Senior Client Services Manager at Epsilon, you will be the driving force behind client success, leading a diverse portfolio of high-profile brands. You will report to senior leadership and collaborate with 12 cross-functional teams to deliver innovative digital marketing strategies that maximise client revenue and align with omnichannel indicators. You’ll shape client strategies, demonstrating Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth. You’ll mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external partners to integrate and deliver objective-based solutions.
Responsibilities: You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. In this role, you will hone your leadership, digital marketing, and critical thinking skills, making you a key player in driving Epsilon’s success in the EMEA market.
Qualifications: What you’ll bring with you:
- Ideally 3+ years proven experience in digital marketing, MarTech, and project management.
- Strong organisational, time management, and communication skills.
- Analytical thinking with a curiosity about interpreting data to tell compelling stories.
- Ability to lead and develop high-performing teams, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
Why you might stand out from other talent:
- Passion for big data, technology and solving sophisticated problems.
- A consultative approach to client management, growth and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive attitude focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
This role is perfect for someone eager to be part of a dynamic, growing business at the forefront of digital marketing and technology, with ample opportunities to make a significant impact.
Additional Information: Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.
Our pillars aren't just words. They’re how we show up every day:
- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers:
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
Because You Matter: We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. Expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Senior Client Services Manager employer: Publicis Groupe Holdings B.V
Publicis Sapient is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. As a Data Privacy Analyst, you will have the opportunity to engage in meaningful projects that directly impact global data privacy initiatives while collaborating with diverse teams across various regions. With a strong commitment to diversity and accessibility, Publicis Sapient ensures that all employees feel valued and supported, making it an ideal place for those seeking a rewarding career in risk management and compliance.
Contact Details:
Publicis Groupe Holdings B.V Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Services Manager
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We think you need these skills to ace Senior Client Services Manager
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Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Publicis Groupe Holdings B.V. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
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