Programmatic Account Manager

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.

Our vision is to have a Programmatic product that we can be proud of, that stands up in the room, drives value for both clients and Publicis Media and has universal understanding across the business. We strive for:

• A department where employees feel recognised, fulfilled and energised to do great work
• Award winning work, thought leadership and features in every pitch
• The best product/technology and data on the market combined with the best client service
• Everyone pulling in the same direction. All brands talking to the same proposition
• Maximise every single commercial opportunity

The OneProgrammatic team sits within the Performics unit of Publicis Media but is supported by the Publicis Media Exchange (PMX). OneProgrammatic works across a variety of programmatic executions, including running self-serve campaigns on Demand Side Platforms (DSPs) and operational set ups & reporting when working with our internal partners APEX and Epsilon. OneProgrammatic trading covers Display, Online Video, YouTube, Connected TV (CTV) and Broadcast Video on Demand (BVOD).

The Programmatic Manager is responsible for all aspects of programmatic campaign implementation and will line manage a small team of Programmatic Executives and Senior Executives. The Programmatic Manager will report into the Programmatic Account Director. You will be responsible for:

• Media planning excellence – Developing media plans that deliver on the client KPIs and that also deliver the best commercial outcomes for Publicis Media. Always ensuring that all calculations are correct.
• Seeking opportunities to showcase innovative approaches and proven campaign strategies to all relevant stakeholders.
• Test and learn – Creating test and learn roadmaps with a particular focus on robust test designs, hypotheses and measurement.
• Bringing innovation to your programmatic media plans & embracing a test & learn culture across the emerging solutions in market (cookieless, retail media data, SVOD platforms).
• Operational excellence – Driving brilliant basics across the team, and continuously work to deliver operational efficiencies through automation and smart thinking.
• Proactively organising workflow and implementing a process driven approach for the full end to end implementation of multiple campaign types.
• Working with internal teams to manage finance queries and PO tracking and ensuring that the use of QA technology is mandated to mitigate errors.
• PCAs – Showcasing campaign performance across leading DSPs such as DV360, The Trade Desk & Amazon by providing in depth analysis that demonstrates results and key learnings that can easily be the basis of making future campaign decisions.
• Awards – Identify market leading work that has been delivered by you and your team. Proactively track upcoming award entry opportunities and draft submissions to play your part in the OneProgrammatic team becoming recognised for award winning work.
• Client contact via on weekly calls – Build strong and trusted relationships with your clients by demonstrating that you understand your client’s business inside and out.
• Team management – You will have a small team of Executives and Senior Executive who you are responsible for the learning & development and performance, setting and delegating and communicating clearly and effectively.

We are looking for someone who:

• Accurately selects key metrics and dimensions relating to the client's business and marketing success measures to report marketing outcomes.
• Is inquisitive about data and delivers actionable business insights.
• Identifies the limitations of available data and generates creative, solution-driven strategies for data usage.
• Has a high attention to detail when practising quality assurance and due diligence in their own work and the work of their team.
• Uses the appropriate technology (both Publicis proprietary solutions and industry solutions) to solve client business challenges.
• Uses technology to increase efficiency of iterative work outputs.
• Tests new technology to determine its value for client engagements.
• Champions the team to use and test new technology.
• Will confidently present the benefits of Publicis proprietary solutions, e.g. Epsilon, APEX, and T&I products.
• Works collaboratively across channels, engaging appropriate colleagues when necessary.
• Pursues opportunities to utilise their skills outside of core role expectations.
• Approaches change with a mindset that seeks opportunity and growth.
• Ensures equal opportunities and supportive ways of working are in place for teammates with equity requirements by working with the Talent team.

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS – Two additional days of paid leave to step away from your usual day‑to‑day work and create time to focus on your well‑being and self‑care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES – We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF – You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS – This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.