At a Glance
- Tasks: Lead creative development for top brands and drive their growth with digital marketing solutions.
- Company: Join Epsilon, a global leader in data-driven marketing technology.
- Benefits: Competitive pay, great benefits, hybrid work, and endless career advancement opportunities.
- Other info: Dynamic environment with a focus on collaboration, innovation, and personal growth.
- Why this job: Make a real impact in the evolving digital marketing landscape with industry-leading projects.
- Qualifications: 2-4 years in client management or digital marketing, strong communication skills, and project management experience.
The predicted salary is between 58500 - 71500 £ per year.
Company Description: See how Epsilon powers connected marketing by unlocking the full potential of data and identity.
How You’ll Make an Impact: As a Strategic Client Services Manager at Epsilon, you will lead the tactical and creative development for a portfolio of top brands, driving their growth and retention by providing exceptional digital marketing solutions. You’ll partner with internal Epsilon specialists and key client stakeholders to design and implement personalised digital strategies, ensuring seamless integration onto the Epsilon platform. This role is highly collaborative, working with 12 different cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions. Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data-driven insights and cutting-edge technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of industry. This is a hybrid role based in our London office (4 days a week).
What You’ll Achieve: In this role, you’ll have the opportunity to develop expertise in digital MarTech strategy, revenue growth, project management, and client services while leading cross‑functional teams. Epsilon offers continuous learning opportunities, positioning you for career advancement and leadership roles within a dynamic and evolving industry.
Who You Are: What you’ll bring with you:
- 2-4 years of client management or commercial experience in the digital marketing landscape, either agency or client‑side.
- Excellent interpersonal and communication skills at all levels.
- Experience working in a target‑driven environment, with a track record of exceeding growth KPIs.
- Demonstrated ability to grow client revenue through strategic up- and cross‑selling of tailored solutions.
- Solid commercial insight, with the ability to identify and manage growth opportunities and support business success across a wide portfolio of clients.
- Strong organisational and project management experience.
- Creative and strategic thinking with a focus on continuous improvement.
Why you might stand out from other talent:
- Experience in mentoring and training junior team members.
- A deep understanding of the digital industry and a passion for its evolving nature.
- Ability to work closely with product owners and become a solutions specialist.
- A growth‑oriented mindset, continually seeking ways to enhance skills and stay ahead in a fast‑changing industry.
- Proven ability to lead internal and external strategic initiatives that drive client success and long‑term account growth.
- Comfortable engaging with senior stakeholders, presenting business cases, and influencing decision‑making at the executive level.
This role is perfect for someone eager to be part of a dynamic, growing business at the cutting edge of digital marketing and technology, with ample opportunities to make a significant impact.
Additional Information: When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalised experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.
Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day‑to‑day work:
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter: We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Strategic Client Services Manager in London employer: Publicis Groupe Holdings B.V
At Starcom, we pride ourselves on being a leading global communications agency that places people at the heart of everything we do. Our commitment to diversity and inclusion, alongside robust learning and development programmes, ensures that every employee has the opportunity to thrive and make impactful contributions. With a vibrant work culture recognised as one of the best in the industry, we offer a supportive environment where innovation is encouraged, and career growth is a shared goal.
Contact Details:
Publicis Groupe Holdings B.V Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Client Services Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Publicis Groupe Holdings B.V and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Publicis Groupe Holdings B.V are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Publicis Groupe Holdings B.V on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Publicis Groupe Holdings B.V. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Strategic Client Services Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Publicis Groupe Holdings B.V. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Publicis Groupe Holdings B.V:Show us that you’ve done your homework! In your application, briefly mention what you admire about Publicis Groupe Holdings B.V’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Publicis Groupe Holdings B.V
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Publicis Groupe Holdings B.V will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Publicis Groupe Holdings B.V, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
