At a Glance
- Tasks: Lead creative development for top brands and drive their growth with digital marketing solutions.
- Company: Join Epsilon, a leader in transforming marketing and advertising technology.
- Benefits: Competitive pay, great benefits, hybrid work, and endless career advancement opportunities.
- Other info: Work in a vibrant environment at the iconic Television Centre, White City.
- Why this job: Make a real impact in a dynamic industry while working with innovative digital strategies.
- Qualifications: 2-4 years in client management or digital marketing, strong communication skills, and project management experience.
The predicted salary is between 40000 - 50000 € per year.
As a Strategic Client Services Manager at Epsilon, you will lead the tactical and creative development for a portfolio of top brands, driving their growth and retention by providing exceptional digital marketing solutions. You’ll partner with internal Epsilon specialists and key client partners to design and implement personalised digital strategies, ensuring seamless integration onto the Epsilon platform. This position involves high collaboration, working with 12 different cross teams internally plus working alongside your client to deliver outstanding objective‑based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data‑driven insights and groundbreaking technology offers a compelling opportunity to work on industry‑leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
Responsibilities
In this role, you’ll have the opportunity to develop expertise in digital MarTech strategy, revenue growth, project management, and client services while leading cross‑functional teams. Epsilon offers continuous learning opportunities, positioning you for career advancement and leadership roles within a dynamic and evolving industry.
Qualifications
What you’ll bring with you:
- 2 - 4 years of client management or commercial experience in the digital marketing landscape, either agency or client-side.
- Excellent interpersonal and communication skills at all levels.
- Experience working in an environment committed to achieving specific goals, with a track record of exceeding growth objectives.
- Demonstrated ability to grow client revenue through strategic up‑and‑cross‑selling of tailored solutions.
- Solid commercial insight, with the ability to identify and lead growth opportunities and support business success across a wide portfolio of clients.
- Strong organisational and project management experience.
- Creative and critical thinking with a focus on continuous improvement.
Why you might stand out from other talent:
- Experience in mentoring and training junior team members.
- A deep understanding of the digital industry and a passion for its evolving nature.
- Ability to work closely with product owners and become a solutions specialist.
- A proactive approach, continually seeking ways to develop skills and stay ahead in a fast‑changing industry.
- Proven track record in leading internal and external critical initiatives that drive client success and long‑term account growth.
- Comfortable engaging with senior collaborators, presenting arguments, and influencing decision‑making at the executive level.
This role is perfect for someone eager to be part of a dynamic, growing business at the groundbreaking of digital marketing and technology, with ample opportunities to make a significant impact.
Because you matter, we know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.
We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Strategic Client Services Manager in London employer: Publicis Groupe Holdings B.V
Epsilon is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to lead strategic initiatives for top brands in the digital marketing landscape. With a commitment to continuous learning and career advancement, you will thrive in a dynamic environment located in the iconic Television Centre, White City, enjoying competitive compensation, a comprehensive benefits package, and the opportunity to make a meaningful impact on the future of marketing technology.
Contact Detail:
Publicis Groupe Holdings B.V Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Client Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital marketing space and let them know you're on the hunt for a Strategic Client Services Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Epsilon and its clients. Understand their digital strategies and think about how you can contribute to their growth. This will show that you're not just another candidate, but someone who’s genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences in client management and how you've driven revenue growth. Highlight specific examples where you've exceeded goals, as this will resonate well with hiring managers looking for results-driven candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Epsilon and being part of our exciting journey in the digital marketing landscape.
We think you need these skills to ace Strategic Client Services Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Client Services Manager role. Highlight your experience in digital marketing and client management, and show us how you can drive growth and retention for top brands.
Showcase Your Skills:We want to see your excellent interpersonal and communication skills shine through. Use specific examples from your past experiences to demonstrate how you've exceeded growth objectives and contributed to client success.
Be Creative and Critical:This role requires a creative mindset and critical thinking. Don’t hesitate to share innovative ideas or strategies you've implemented in previous roles that led to successful outcomes. We love seeing how you think outside the box!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Epsilon. We can’t wait to hear from you!
How to prepare for a job interview at Publicis Groupe Holdings B.V
✨Know Your Digital Marketing Stuff
Make sure you brush up on the latest trends and technologies in digital marketing. Epsilon is all about data-driven insights, so be ready to discuss how you've used analytics to drive client success in your previous roles.
✨Showcase Your Collaboration Skills
Since this role involves working with multiple cross-functional teams, prepare examples of how you've successfully collaborated in the past. Highlight any specific projects where teamwork led to outstanding results, as this will resonate well with the interviewers.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Be ready to discuss how you would approach strategic up-selling or cross-selling tailored solutions to clients, demonstrating your commercial insight and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in Epsilon's growth and future projects. Inquire about their approach to continuous learning and how they support career advancement, which aligns with your eagerness to develop in a dynamic environment.
