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- Tasks: Lead product operations and ensure smooth onboarding for key clients.
- Company: Join Publicis Media, a global leader in digital-first media solutions.
- Benefits: Enjoy flexible working, wellness days, and comprehensive health support.
- Why this job: Shape the future of media operations and drive impactful outcomes.
- Qualifications: Experience in product operations and strong project management skills.
- Other info: Work in a dynamic environment with opportunities for global collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Company description: Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide.
Overview: Join a global Performance organisation that helps some of the world’s largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide.
As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You’ll influence strategic decision‑making, guide key stakeholders, and ensure that our most important clients experience a best‑in‑class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter.
Responsibilities:
- Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment.
- Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly.
- Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes.
- Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners.
- Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning.
- Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience.
Qualifications:
- Demonstrable experience in product operations, program management or a related field at senior manager or lead level.
- Track record of delivering complex, cross‑functional projects.
- Experience within digital media platforms or digital media operations.
Skills:
- Excellent organisational, planning and time‑management capability.
- Strong communication and relationship‑building skills.
- Proficiency with tools such as Jira, Trello or Asana.
- Analytical, KPI‑driven approach to decision‑making.
Knowledge:
- Understanding of product development lifecycles and user‑centred design.
- Exposure to SaaS or technology‑driven environments is an advantage.
Benefits:
- Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer:
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS – Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well‑being and self‑care.
- BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
- FLEXIBLE WORKING.
Program Operations Lead (FTC 9-12 months) in London employer: Publicis Groupe Holdings B.V
Contact Detail:
Publicis Groupe Holdings B.V Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Operations Lead (FTC 9-12 months) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Program Operations Lead. Highlight your experience in product operations and how you can drive outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Program Operations Lead (FTC 9-12 months) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Program Operations Lead role. Highlight your experience in product operations and program management, and show how your skills align with the responsibilities mentioned in the job description.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to deliver complex projects. Use metrics and KPIs to quantify your success and make your application stand out.
Be Clear and Concise: Keep your writing clear and to the point. Avoid jargon unless it’s relevant to the role. We want to see your communication skills shine through, so make sure your application is easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and shows your enthusiasm for joining our team at Publicis Media!
How to prepare for a job interview at Publicis Groupe Holdings B.V
✨Know Your Product Inside Out
Before the interview, dive deep into Publicis Media's products and services. Understand how they align with client needs and market trends. This knowledge will help you articulate how your experience in product operations can enhance their offerings.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of complex projects you've managed. Highlight your organisational skills and how you've successfully tracked deliverables and timelines. Use tools like Jira or Trello as references to demonstrate your proficiency.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you've built relationships with stakeholders and how you ensure everyone is aligned on project goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've identified operational challenges and streamlined processes. Be ready to explain your analytical approach and how you measure success through KPIs.
