Company description
Within Publicis Groupe's Intelligent Creativity business, Publicis Production specializes in bringing creative ideas to life, and to consumers.
Our 6,000-strong talent across 52 locations worldwide radically redefine content production by delivering Intelligent Content. Together, they leverage a 100-year history of craft excellence, the world's biggest studio network, and the industry's richest data through the power of agentic AI. Intuitively delivering through the world's first Intelligent Content agent, Marcel Make.
The result? A production company that leads the way. A category-defining promise to the market with predictively performing content that unlocks unprecedented business growth. And a workplace with countless opportunities, at the forefront of innovation, AI and award-winning craft.
Overview
The Production Planner leads the EMEA production intake and operational engagement tier for one of our key global clients, serving as the critical bridge between regional client teams and production teams. This role owns end-to-end briefing governance, strategic resource routing, and direct client relationship management across EMEA markets.
This role is responsible for ensuring the operating model is successfully implemented for the EMEA landscape, balancing multi-market nuances, localization needs, and cross-border delivery, while delivering on clear intake standards, structured briefing handoffs, and transparent client communication to drive scalable, high-quality production.
Responsibilities
- Client Relationship Management: Act as the primary operational partner for EMEA client teams, leading regular check-ins, status reviews, and expectation-setting.
- Intake & Scoping via Marcel Make: Own the regional intake front door, managing versioning and adaptation requests submitted through Marcel Make, and evaluating briefs for readiness and feasibility.
- Team Briefing & Routing: Translate client requests into actionable scopes and route projects to the appropriate creative, production, or localization teams.
- Tooling & Data Governance: Oversee the regional tool stack, ensuring data hygiene, version control, and real-time operational reporting across client dashboards.
- AI & Workflow Automation: Champion AI-driven tools, smart templates, and automated workflows to accelerate briefing handoffs, asset adaptation, and administrative production tasks.
- EMEA Model Alignment: Ensure workflows account for multi-market nuances, including language adaptation, regional compliance, and cross-border timelines.
- Scope & Change Control: Manage scope boundaries, align stakeholders on revisions, and secure approvals for change requests.
Qualifications
- Experience in program/project management or production operations in multi-market environments.
- Highly skilled in workflow tools such as Workfront/Airtable (or equivalents), familiar with delivery practices to enable and support production and project management efficiencies.
- Data and Dashboarding: Proficiency with distilling dashboard information into actionable / client insights.
- Previous experience with change management initiatives, ensuring regional adherence to processes and workflows; but able to design custom as needed.
Additional information
Diversity and inclusion is a core part of who we are at Publicis Production. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.
#J-18808-Ljbffr
Production Planner in London employer: Publicis Groupe Holdings B.V
At Starcom, we pride ourselves on being a leading global communications agency that places people at the heart of everything we do. Our commitment to diversity and inclusion, alongside robust learning and development programmes, ensures that every employee has the opportunity to thrive and make impactful contributions. With a vibrant work culture recognised as one of the best in the industry, we offer a supportive environment where innovation is encouraged, and career growth is a shared goal.
Contact Details:
Publicis Groupe Holdings B.V Recruitment Team
