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- Tasks: Lead a team to ensure the reliability and stability of production systems.
- Company: Join Epsilon, a key player in digital marketing solutions.
- Benefits: Enjoy competitive pay, health perks, and opportunities for growth.
- Other info: Be part of a dynamic team with a focus on continuous improvement.
- Why this job: Make a real impact in the digital marketing space while having fun.
- Qualifications: Experience in technical leadership and a passion for customer support.
The predicted salary is between 60000 - 80000 ÂŁ per year.
A subsidiary of Publicis Groupe, Epsilon is a leading provider of multi-channel marketing services, technologies, and database solutions. We do more than collect and store data, and we might be the most important Internet company you’ve never heard of. Join our team for your chance to work in the digital marketing space and solve meaningful problems on a massive scale—and have fun doing it.
The System and Platform Operations Director is a technical leadership role that is responsible for the support, reliability and stability of Epsilon Retail Media production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems.
Core to the success of the role is to provide a premium customer support experience focused on a “center of excellence” that allows for a full-service delivery support cycle. This role is responsible for managing the Platform Operation Team centralized within a single geo-region, orchestrating the regional teamwork, serving with both technical and professional support, and championing the company values. The Platform Operations Engineer works closely with the Engineering team to ensure ongoing system stability and supports the Technical.
Manager, System and Platform Operations in London employer: Publicis Groupe Holdings B.V
Contact Detail:
Publicis Groupe Holdings B.V Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, System and Platform Operations in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the digital marketing space. This will help you tailor your answers and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience in system operations and how you can contribute to the reliability vision of the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to be part of our team at Epsilon.
We think you need these skills to ace Manager, System and Platform Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Manager, System and Platform Operations role. Highlight your technical leadership experience and any relevant achievements in system reliability and customer support.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about digital marketing and how your background makes you a perfect fit for our team. Don’t forget to mention specific examples of how you've driven continuous improvement in past roles!
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of how you approach challenges. Share examples of how you've tackled complex issues in production systems or improved operational processes—this is key for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Publicis Groupe Holdings B.V
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of system and platform operations. Brush up on your knowledge of production systems, monitoring tools, and troubleshooting techniques. Being able to discuss specific technologies and how they relate to Epsilon's operations will show that you're not just a candidate, but a potential asset.
✨Showcase Your Leadership Skills
As a Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to fostering collaboration and driving continuous improvement. Highlight any experience you have with orchestrating teamwork across different regions.
✨Emphasise Customer Support Experience
Since providing a premium customer support experience is key for this role, be ready to discuss your previous experiences in customer service or support roles. Share specific instances where you went above and beyond to ensure customer satisfaction, and how you’ve implemented processes to enhance service delivery.
✨Align with Company Values
Familiarise yourself with Epsilon's values and culture. During the interview, make connections between your personal values and those of the company. This alignment can set you apart from other candidates, showing that you’re not only a fit for the role but also for the company as a whole.