CX & AI Innovation Manager in London

CX & AI Innovation Manager in London

London Full-Time On-site
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Publicis Sapient in London is seeking a Manager in CX&I to lead client projects that define future-state customer and employee experiences, grounded in research and design thinking. In this hands-on, embedded role you will run stakeholder workshops, map end-to-end journeys, and apply AI to accelerate solutions tested with real customer data, delivering measurable outcomes for clients.

You will collaborate across multidisciplinary teams, shape value propositions, and drive adoption through

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CX & AI Innovation Manager in London employer: Publicis Groupe Holdings B.V

At Starcom, we pride ourselves on being a leading global communications agency that places people at the heart of everything we do. Our commitment to diversity and inclusion, alongside robust learning and development programmes, ensures that every employee has the opportunity to thrive and make impactful contributions. With a vibrant work culture recognised as one of the best in the industry, we offer a supportive environment where innovation is encouraged, and career growth is a shared goal.

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Contact Details:

Publicis Groupe Holdings B.V Recruitment Team