Analytics Manager (Salesforce) in London

Company description: Publicis Groupe is one of the world’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

OVERVIEW: HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD. Our clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity, 3. Smart Media and 4. Direct Relationships) via our suite of world-class agencies are necessary for modern brands to win in the platform world. At Publicis Groupe, we’ve invested in capabilities across these four imperatives our clients need to unlock growth.

As the only one who can architect, build and orchestrate end-to-end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.

THE SPIRIT OF VIVA LA DIFFERENCE: Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.

Job Overview: Join APEX Global as an Analytics Manager and play a pivotal role in shaping how we leverage data and technology to deliver value for Publicis Groupe clients worldwide. This is a unique opportunity to work across all Publicis Groupe agencies, gaining exposure to the full media landscape and collaborating with diverse teams in 40+ countries.

What makes this role stand out?

• Breadth of Experience: Work across multiple agencies and markets, learning both Investment and Business Operations —a rare combination of skills in the industry.
• Digital Expertise: Gain hands-on experience with digital platforms across channels; if you don’t know it yet, we’ll teach you.
• Future-Facing Impact: Help identify emerging trends and investment opportunities that keep us ahead in the marketing industry.

You’ll report to the Director within the APEX Global team and have a dotted line to the US-based Salesforce administration team, working collaboratively to ensure Salesforce adoption, data integrity, and actionable insights that drive revenue and operational excellence.

Responsibilities:

• Develop clear process guidelines and deliver Salesforce training for global teams.
• Act as the main point of contact for Salesforce queries across 40+ markets.
• Maintain data integrity through regular checks and quality assurance processes.
• Build and update Salesforce dashboards and reports for leadership and client teams.
• Identify recurring data issues and implement automated solutions to improve efficiency.
• Collaborate on system enhancements, including testing and deployment of updates.
• Monitor Salesforce usage to ensure consistency in pipeline management and deal tracking.
• Provide accurate reporting and insights to leadership, supporting strategic decision-making.

Qualifications:

• Salesforce Expertise: Demonstrable experience as a power user and trainer.
• Data & Reporting Skills: Skilled in building dashboards and producing reports for wide distribution (e.g. PowerBI or Tableau).
• Advanced Excel Proficiency: Comfortable with pivot tables, charts, and advanced formulas.
• Industry Knowledge: Understanding of media operations is advantageous; backgrounds in Agency Planning/Investment, Media Sales, Consulting, or commercial businesses are all welcome.

Additional information: Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).