Digital Manager

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth.

Top-line growth for our clients’ businesses, growth for our people and growth for our culture. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI.

Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview: Philip Morris have always been a global leader in a restricted category and are keen to continue this into a smoke-free future. They require strategic and innovative planning to inspire potential users to trial their new products. They are keen to work closely to ensure these aims are being met through innovative and strategically valuable campaigns.

We work closely with our Global hub to bring together media, data, creative and ensure we are pushing new opportunities to expand our marketing mix in a restricted category. As Digital Manager, you’ll be the day-to-day lead on global pilots along with general account management and a trusted support to both senior team members and local markets. You’ll help oversee the delivery of global pilots, including overseeing the set up and management of them alongside relevant teams, coordinate regular reporting, and ensure excellence in both process and communication.

Responsibilities:

• Managing digital pilots from briefing through to the final post campaign report, ensuring all teams involved deliver to the level expected.
• Leading communication with local market teams and coordinating input across regions.
• Supporting the Account Director and Global Client Lead on key deliverables and timelines.
• Coordinating global deliverables including Quarterly Business Reviews and competitive overviews.
• Driving process efficiency and looking at new opportunities for better performance.
• Mentoring the Account Executive, fostering development and operational excellence.
• Working closely with strategy, digital, and data teams to deliver best-in-class service.

Qualifications:

• Experience at Senior Exec or Account Manager level in a media agency environment.
• Strong organisational and project management skills, with the ability to juggle multiple workstreams.
• A confident communicator with client-facing experience and a flair for relationship building.
• A strong grounding in both traditional and digital media, with a passion for innovation.
• Comfortable working with data and reporting tools (experience with GWI, TGI or Nielsen is a bonus).
• Confident in Excel and PowerPoint (pivot tables, presentations, coordination docs).
• A team player with a positive, can-do attitude—you’ll thrive in fast-paced, collaborative environments.
• International or regional account experience is valued, but not essential.

Additional information:

Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS - 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES - We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS - This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).