Amazon/Retail Lead

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.

Overview

If you’re ready to move beyond activation and step into true strategic ownership, this is a rare opportunity to join the Commerce UK team as the Amazon & Retail Eventing Lead on L'Oréal. This role puts you at the centre of L’Oréal’s most commercially critical moments, e.g. Prime Day, Black Friday, Cyber Week and flagship retail events, with the mandate, visibility and backing to shape best‑in‑class Amazon strategy across 40+ brands.

Responsibilities

• Own Amazon end-to-end. You’ll be the senior strategic lead for Amazon across DSP, Search, Prime and AMC — setting direction, making investment decisions and defining best practice, not pushing buttons.
• Lead the biggest retail moments that matter. You’ll own 10–12 major retail events a year, including Prime Day and Black Friday, with dedicated activation teams in place to execute your vision.
• Operate at full‑funnel, full‑media scale. This is a true full‑funnel role; from upper‑funnel channels like YouTube, OOH and social through to retail media performance.
• Step into senior‑level influence. You’ll work directly with director‑level stakeholders on both the client and agency side, bringing teams together.
• Make your mark on a newly in‑housed function. This capability was previously outsourced to Amazon. Now it’s in‑house, and you’ll help shape how it’s embedded, governed and scaled within Commerce UK.
• Be visible, trusted and impactful. You’ll own monthly reporting, QBRs and strategic recommendations, with a platform to influence how L’Oréal shows up in retail media in the UK.

Qualifications

• Strong Amazon expertise across DSP and Search, with hands‑on experience earlier in your career.
• Proven leadership on large‑scale retail events (e.g. Prime Day, Black Friday).
• Full‑funnel media experience, including upper‑funnel channels.
• Confidence leading senior stakeholders and aligning multiple teams.
• Likely currently an Associate Director or Senior AD in a retail media or commerce role, ready for a bigger scope and ownership.

This is a role for someone who wants to think bigger and shape strategy within a Commerce team that’s building something meaningful around one of the world’s most influential brands.

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave.

Starcom, we are proud to be an equal opportunity employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process.