Talent Operations Coordinator in London

Ever wondered what goes on behind the scenes of a great workplace? This is your opportunity to find out. We’re looking for a Talent Operations Coordinator to join our Talent team. This is an operations-focused role, supporting the processes, programmes, and employee experience that help our people thrive. While you’ll work closely with colleagues across the business, this is not a recruitment or Talent Acquisition role. We’re looking for someone who is organised, proactive, and enjoys bringing structure to fast-moving environments. Whether you’re early in your career, changing direction, or looking to build experience within HR and people operations, this role offers broad exposure across the employee lifecycle.

Responsibilities

• You’ll be the friendly, reliable first point of contact for our people, helping make work life run smoothly.
• Being a go‑to person for employee questions (pay, benefits, holidays, systems, life stuff).
• Supporting the full employee lifecycle— onboarding new starters, off‑boarding leavers, contract updates, and different types of leave.
• Keeping employee data accurate and compliant (GDPR, Right to Work checks, joiners & leavers).
• Supporting employee relations meetings (including note‑taking and follow‑ups).
• Working closely with Payroll & Benefits to make sure everyone gets paid correctly and on time.
• Coordinating probation and performance review processes end‑to‑end.
• Tracking holiday and absence data and flagging anything that needs attention.
• Processing invoices and POs when required.
• Helping improve how we do things — spotting what could work better and actually helping change it.
• Supporting wider Talent and culture projects across Publicis Groupe.

You’ll learn how HR really works, not just the theory.

Qualifications

• You’re naturally organised and like keeping things on track.
• You’re a clear, confident communicator (written and spoken).
• You handle information with discretion, trust, and integrity.
• You care about getting the details right and delivering quality work.
• You enjoy working with people and collaborating with different teams.
• You’re comfortable in a fast‑paced environment where priorities can change.
• You’re curious, resilient, and open to learning as you go.
• You’re confident using Microsoft Office (Excel, Word, Outlook, PowerPoint).
• You’re interested in HR, people, culture — and ideally the marketing/creative world.

Additional information

Employees joining The Pack, an early careers programme that connects, supports and develops you to kick‑start your career with us, initially start with an annual salary of £28,860.

Here’s what to expect when you apply:

• Online application – submit your details through our careers site.
• Online assessment – you’ll receive an email from our partner Arctic Shores with a link to complete.
• Recruiter call – a chat with one of our recruiters to learn more about you and the role.
• Two‑stage interview process – meet with the team who will ask you a series of skills and strength based questions.

Publicis Groupe offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives.

Publicis Groupe works primarily from the office or our clients’ office four days per week.

Equal Opportunity Statement

Publicis Groupe is a proud equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs – for example, related to disability, neurodivergence, or a health condition – please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change – building a culture where everyone feels seen, respected, and genuinely included.