Global Digital Account Manager in London

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

We are hiring a Global Digital Account Manager to join a collaborative and ambitious team supporting a well-known global financial services client. This is an exciting opportunity to lead multi-market digital campaigns that reach audiences across international markets while working alongside experts in strategy, activation, operations and finance. You'll play a key role in turning business objectives into impactful digital experiences, helping to drive measurable results while continuously improving how campaigns are delivered. If you enjoy building strong partnerships, bringing teams together and managing complex programmes with confidence, we'd love to hear from you.

Responsibilities

• Lead the day-to-day management and delivery of digital marketing campaigns across multiple European and international markets.
• Build trusted relationships with client stakeholders, agency teams and market partners, acting as a reliable point of contact throughout campaign delivery.
• Coordinate planning, activation, reporting, operations and finance teams to ensure campaigns are delivered seamlessly and to a consistently high standard.
• Manage project timelines, governance processes and stakeholder communications, ensuring priorities remain aligned and on track.
• Support budget management, forecasting, invoicing and financial processes to help maintain commercial excellence across the account.
• Identify opportunities to improve operational efficiency, campaign effectiveness and scalable ways of working across markets.
• Coach and support junior team members, sharing knowledge and encouraging a culture of collaboration, learning and continuous improvement.

Qualifications

• Strong understanding of digital marketing channels, campaign planning and campaign delivery across the wider digital ecosystem.
• Experience managing multiple workstreams, stakeholders, budgets and deadlines with excellent attention to detail.
• Strong communication and relationship-building skills, with the confidence to engage effectively with a range of stakeholders.
• Ability to think strategically, identify opportunities and solve challenges while maintaining focus on delivery.
• Commercial awareness and experience supporting financial processes within a client-facing environment.
• A proactive and organised approach, with the ability to prioritise effectively and adapt to changing business needs.
• Curiosity, collaboration and a growth mindset, with a genuine interest in learning, innovation and continuous improvement.

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives.

Publicis Groupe works primarily from the office or our clients' office four days per week. At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.