Global Dashboarding Lead

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth.

Top-line growth for our clients’ businesses, growth for our people and growth for our culture. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Responsibilities

• Commercial Ownership & Growth: Own the commercial scoping of dashboard projects, including revenue growth and margin. Develop client-specific dashboard roadmaps that unlock new scopes of work. Lead the definition, scoping, pricing, and sell-in of new dashboarding engagements. Partner with client leads and senior stakeholders to position dashboarding as a strategic, value-driven product, not a reporting deliverable. Play a senior role in pitches, renewals, QBRs, and growth conversations.
• Technology & Architecture Leadership: Own the end-to-end dashboarding technology stack, including BI tools, data models, and integration with data platforms with Publicis Groupe approved solutions. Set standards for dashboard architecture, data visualisation, performance, and scalability. Drive technical roadmap decisions, including automation, modularisation, and reuse. Ensure dashboards are production-grade: secure, governed, performant, and resilient. Partner closely with engineering, data platform, and advanced analytics teams to align on technical strategy.
• Delivery & Client Excellence: Accountable for the delivery and servicing of existing client dashboards across markets. Ensure consistent quality, reliability, and adoption across all client solutions. Act as the senior escalation point for complex delivery, data, or stakeholder challenges. Translate complex technical capability into clear client value and outcomes.
• Leadership & Operating Model: Lead and scale teams of analysts, developers, and engineers across London and India. Establish clear operating models, ways of working, and governance across teams and client engagements. Build senior capability within the team through coaching, structure, and career development.
• Strategy & Proposition Development: Define and evolve the dashboarding proposition in line with client demand and agency growth priorities. Identify opportunities to productise and standardise dashboard solutions. Ensure dashboarding aligns to broader agency data, media, and technology strategy. Stay ahead of industry trends and competitive landscape to inform roadmap and investment decisions.

Qualifications

• Experience delivering client-facing dashboarding solutions within a media agency.
• Comfortable operating with dual reporting lines across commercial and technical leadership.
• Successful track record of creating and overseeing the delivery of change management programmes in a regional or global matrix organisation.
• An inspirational thinker who can create a clear and powerful vision for teams and clients to align to and manage the delivery of that vision from start to finish.
• An experienced practitioner who can use their experience of a wide range of data practices, data sources, analytics technologies and analytics platforms to support a diverse team of individuals.
• A strong communicator who can build a convincing narrative and powerfully present the agency’s ideas.
• A commercially minded operator, comfortable managing the financial elements of programme delivery including profitability management, resource utilisation and commercial proposals.
• Positive and well-informed, able to think quickly on your feet, not afraid to speak up and can defend their point of view without being dogmatic.
• Strong analytical skills and able to understand and interpret data; to identify trends, opportunities and make strategic arguments.
• Exceptional attention to detail and ability to quickly spot and correct mistakes and inconsistencies in data.

Additional information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives.

Publicis Groupe works primarily from the office or our clients' office four days per week. At Zenith International we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.