Account Director - Clinical Trial Experience

Company description

Who we are Langland, a Publicis Health company, is the only health communications agency that thinks further across Clinical Trial Experience, Medical Strategy & Education, Public Relations & Policy, and Advertising, to create unique value with visionary clients.

What we believe Health brings us together. In the diseases we suffer, the medicines we create, and the causes we champion, health shows us our collective humanity. When we break the barriers that divide us, when we think further, we can create healthier futures, together.

A passion for craft Having expert thinking is only part of our story. To ensure excellence in everything we make, we have centred our disciplines around three essential crafts: science, strategy and creativity.

Overview We believe that people are the most valuable asset of any clinical trial. Where others see subjects and protocols, we think further. We see real lives, and craft ideas, words and actions to turn an uncertain journey into a human experience. We partner with our clients across the whole trial journey, thinking further at every step across three key business areas:

• Participant Recruitment
• Participant Engagement
• Site Engagement

To date, we’ve supported over 800 clinical trials in more than 290 conditions over 75 countries, helping to convert over 500,000 patients to a clinical trial at a time when they need it most. All materials we create are translated and rolled-out in each country supporting the clinical trial.

The nature of CTE means that every day is different - we never know what brief will come through the door next. But we do know that we’ll have the chance to play a role in bringing a potential new treatment to market. That’s a pretty meaningful way to spend a day at work, right?

Responsibilities Want to join a fast‑paced, exciting department working with some of the biggest names in healthcare? At Langland CTE (Clinical Trial Experience), we create campaigns that recruit and support volunteers for groundbreaking clinical trials. Drawing on specialist insight, we produce print and digital materials for patients, caregivers and HCPs that are translated and distributed around the world. Every single project we work on aims to better people’s lives – and the client services team play an integral role in their success. If you’re ambitious, dedicated and ready to change how people see the world of healthcare– then we’d love to meet you.

Ideally, you’ll have experience in a similar role within a creative agency. We’re looking for a solid background working with pharmaceutical clients and demonstrable skills of working on a large variety of global projects and multiple accounts. You’ll also have experience managing direct reports and be able to build good relationships with senior management. We’re looking for exceptionally strong verbal and written communication skills – and someone who’ll be seen as a credible voice to both clients and internal stakeholders. There are tight deadlines, fast‑moving projects and clients who only demand the best from us – but if you’re the sort of person who thrives in this kind of environment, you’re in the right place.

Qualifications You will have extensive Account Management experience. You will have the ability to create a vision / strategy for the brand. You will have experience of delivering change management programs. You will have excellent relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels. You will be an effective people leader and line manager. You will have experience of the full project life cycle. You will possess strong commercial acumen & financial / budget management experience. You will have the ability to identify opportunities for growth. You will be knowledgeable about marketing principles and integrated communications. You will have knowledge and experience of healthcare & pharmaceutical market. You will have experience working within an agency environment. You will possess great communication and stakeholder management skills. You are able to identify continuous improvement opportunities through evidence backed decisions. You will have the ability to build and maintain relationships across all levels of an organisation. You will have Stakeholder/senior stakeholder management experience. You will possess strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally. Ideally you will have experience working with geographically disparate teams across global clients.

Additional information Langland has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• “YOU” DAYS – flexibility to take a day off for your well‑being and self‑care without prior notice and additional paid leave for volunteering and charity work of your choice.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday or Easter Monday) for another day to celebrate a religious, spiritual, faith or belief-based day of your choosing.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office‑based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).