At a Glance
- Tasks: Lead client success and deliver innovative digital marketing strategies for high-profile brands.
- Company: Join Epsilon, a leader in marketing technology and data-driven solutions.
- Benefits: Competitive salary, great benefits, hybrid work, and endless career growth opportunities.
- Other info: Dynamic environment focused on collaboration, innovation, and employee well-being.
- Why this job: Make a real impact in the evolving digital marketing landscape with industry-leading projects.
- Qualifications: 3+ years in digital marketing, strong leadership, and analytical skills required.
The predicted salary is between 41850 - 51150 £ per year.
Company Description: Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Overview: As a Senior Client Services Manager at Epsilon, you will be the driving force behind client success, leading a diverse portfolio of high-profile brands. You will report to senior leadership and collaborate with 12 cross-functional teams to deliver innovative digital marketing strategies that maximise client revenue and align with omnichannel indicators. You’ll shape client strategies, demonstrating Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth. You’ll mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external partners to integrate and deliver objective-based solutions.
Responsibilities: You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. In this role, you will hone your leadership, digital marketing, and critical thinking skills, making you a key player in driving Epsilon’s success in the EMEA market.
Qualifications: Ideally, you will bring with you:
- 3+ years proven experience in digital marketing, MarTech, and project management.
- Strong organisational, time management, and communication skills.
- Analytical thinking with a curiosity about interpreting data to tell compelling stories.
- Ability to lead and develop high-performing teams, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
Why you might stand out from other talent:
- Passion for big data, technology, and solving sophisticated problems.
- A consultative approach to client management, growth, and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive attitude focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
This role is perfect for someone eager to be part of a dynamic, growing business at the forefront of digital marketing and technology, with ample opportunities to make a significant impact.
Additional Information: Epsilon is a global data, technology, and services company that powers the marketing and advertising ecosystem. We provide marketers from the world’s leading brands the data, technology, and services they need to engage consumers effectively. Epsilon’s comprehensive portfolio of capabilities bridges the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology. Epsilon has been consistently recognised as industry-leading by Forrester, Adweek, and the MRC.
Our pillars aren't just words; they’re how we show up every day:
- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development, and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, encouraging adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people, and consumers:
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
Because You Matter: We believe in rewarding our talented employees accordingly. Expect competitive compensation, a great benefits package, and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental status, marriage and civil partnership, or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Senior Client Services Manager employer: Publicis Group
Publicis Sapient is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the energy and commodities sector. With a strong emphasis on employee growth, you will have the opportunity to mentor junior analysts while applying Lean and Agile practices to drive impactful transformation programs. Located in a vibrant environment, we provide our team with the resources and support needed to thrive and deliver meaningful client value.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Services Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Publicis Group and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Publicis Group are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Publicis Group on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Publicis Group. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Client Services Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Publicis Group. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Publicis Group:Show us that you’ve done your homework! In your application, briefly mention what you admire about Publicis Group’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Publicis Group
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Publicis Group will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Publicis Group, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
