At a Glance
- Tasks: Lead strategic direction and growth for major retail media accounts, driving innovative commerce solutions.
- Company: Join Zenith International, a leading ROI agency with a collaborative culture.
- Benefits: Enjoy competitive salary, pension, private medical cover, and unique perks like Reflection Days.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Shape the future of retail media while working with top brands and talented specialists.
- Qualifications: Experience in retail media or eCommerce, strong client relationship skills, and a passion for learning.
The predicted salary is between 60750 - 74250 £ per year.
We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.
Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients’ businesses, growth for our people and growth for our culture.
Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI.
Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.
We are hiring a Retail Media Account Director to play a pivotal role on a major new client win and help shape the future of retail media at Publicis Commerce. This is an exciting opportunity to join a growing team at a key moment, leading high-profile programmes that deliver measurable commercial impact. You'll work with industry-leading partners, talented specialists and ambitious clients to create innovative commerce solutions that drive growth. If you're passionate about retail media and enjoy combining strategic thinking with strong client leadership, we'd love to hear from you.
Responsibilities
- Lead the strategic direction and growth of a major client account, ensuring outstanding delivery and long-term success.
- Build trusted client relationships and act as a senior advisor on retail media and commerce strategy.
- Develop account growth plans and innovation roadmaps that unlock new opportunities and drive performance.
- Guide, support and develop a team of retail media specialists, creating an environment where people can thrive.
- Oversee campaign performance, identifying opportunities to optimise investment and improve results.
- Collaborate with cross-functional experts across media, commerce, data and technology to deliver integrated solutions.
- Build strong relationships with retail and platform partners to stay ahead of industry developments and emerging opportunities.
Qualifications
- Experience leading retail media, eCommerce or performance marketing programmes within an agency, retailer or brand environment.
- A strong understanding of retail media platforms and the wider commerce landscape.
- Confidence translating data and insights into clear strategic recommendations and commercial outcomes.
- Proven ability to manage and grow senior client relationships.
- Experience coaching, mentoring or leading others to achieve shared goals.
- Strong communication and presentation skills, with the ability to influence a variety of stakeholders.
- A curious, collaborative and solutions-focused approach, with a passion for continuous learning.
Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives.
Publicis Groupe works primarily from the office or our clients' office four days per week. At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.
Retail Media Director employer: Publicis Group
Publicis Sapient is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the energy and commodities sector. With a strong emphasis on employee growth, you will have the opportunity to mentor junior analysts while applying Lean and Agile practices to drive impactful transformation programs. Located in a vibrant environment, we provide our team with the resources and support needed to thrive and deliver meaningful client value.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Media Director
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Publicis Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Publicis Group!
We think you need these skills to ace Retail Media Director
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Publicis Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Publicis Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Publicis Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Publicis Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
