Customer Account Manager (Temp) in England
Customer Account Manager (Temp)

Customer Account Manager (Temp) in England

England Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and manage creative projects in a dynamic agency environment.
  • Company: Join Mars United Commerce, part of Publicis Groupe, a leader in commerce marketing.
  • Benefits: Flexible freelance opportunities with hybrid working options and competitive pay.
  • Why this job: Shape creative briefs and drive impactful projects for top FMCG brands.
  • Qualifications: Experience in BTL, Shopper Marketing, or commerce-led environments preferred.
  • Other info: Ongoing project-based work with opportunities for growth and collaboration.

The predicted salary is between 36000 - 60000 £ per year.

Mars United Commerce (part of Publicis Groupe) is looking to connect with experienced freelance Account Directors who can support client projects across the UK and European markets. We are a global commerce marketing practice working with leading FMCG brands, where creativity, technology and shopper behaviour come together to drive commercial performance.

As a freelance Account Director, you’ll lead client relationships and end-to-end project delivery within a creative agency environment. This includes shaping briefs, partnering with strategy and creative teams, presenting work to clients, and ensuring production and execution land smoothly across channels.

  • Lead day-to-day client relationships and account delivery
  • Write inspiring creative briefs and support creative development
  • Present strategic and creative recommendations to clients
  • Oversee project scope, budgets, timelines and forecasting
  • Identify opportunities to deepen and grow client business

Experience in BTL, Shopper Marketing or Commerce-led creative environments is required. FMCG brand experience is advantageous. Strong organisational and commercial awareness is essential, along with comfort working at pace and managing multiple projects simultaneously.

Project-based with ongoing requirements. Hybrid London working preferred; UK-based freelancers welcome. If you are an experienced account lead with a passion for shopper, brands and collaboration, we’d love to connect.

Customer Account Manager (Temp) in England employer: Publicis Commerce

Mars United Commerce, part of Publicis Groupe, is an exceptional employer that fosters a dynamic and collaborative work culture, ideal for freelance Account Directors looking to thrive in the creative and FMCG sectors. With a focus on employee growth and development, we offer unique opportunities to work with leading brands while enjoying the flexibility of hybrid working in London. Join us to be part of a team where creativity meets commerce, driving impactful results across UK and European markets.
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Contact Detail:

Publicis Commerce Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager (Temp) in England

✨Tip Number 1

Network like a pro! Reach out to your connections in the FMCG and creative sectors. Attend industry events or webinars to meet potential clients and collaborators. Remember, it’s all about who you know!

✨Tip Number 2

Showcase your expertise! Create a portfolio that highlights your best work in account management and shopper marketing. Use our website to share your projects and experiences, making it easy for clients to see what you bring to the table.

✨Tip Number 3

Be proactive! Don’t just wait for job postings; reach out directly to agencies and brands you admire. A friendly email introducing yourself and expressing your interest can go a long way in landing freelance gigs.

✨Tip Number 4

Stay organised! Juggling multiple projects is key in this fast-paced environment. Use tools to manage your time and keep track of deadlines, ensuring you deliver top-notch results every time.

We think you need these skills to ace Customer Account Manager (Temp) in England

Client Relationship Management
Project Delivery
Creative Brief Writing
Strategic Presentation Skills
Budget Management
Timeline Forecasting
Business Development
Experience in BTL Marketing
Shopper Marketing Expertise
FMCG Brand Experience
Organisational Skills
Commercial Awareness
Multitasking
Collaboration Skills

Some tips for your application 🫡

Show Your Creative Side: When writing your application, let your creativity shine through! Use engaging language and examples that showcase your experience in shaping briefs and leading projects. We want to see how you can bring ideas to life.

Tailor Your Application: Make sure to customise your application for the role. Highlight your experience in BTL, Shopper Marketing, or any relevant creative environments. We’re looking for specific skills that match our needs, so don’t hold back!

Be Clear and Concise: While we love creativity, clarity is key! Keep your application straightforward and to the point. Outline your achievements and how they relate to the role of a freelance Account Director, ensuring we can easily see your fit.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Publicis Commerce

✨Know Your FMCG Stuff

Make sure you brush up on your knowledge of FMCG brands and shopper marketing. Familiarise yourself with recent trends and successful campaigns in the industry. This will help you speak confidently about how you can contribute to their projects.

✨Master the Creative Brief

Since writing inspiring creative briefs is a key part of the role, practice crafting a few before your interview. Think about what makes a brief effective and be ready to discuss your approach to shaping them during the conversation.

✨Showcase Your Project Management Skills

Be prepared to talk about your experience managing multiple projects simultaneously. Highlight specific examples where you've successfully overseen project scope, budgets, and timelines, as this will demonstrate your organisational skills and commercial awareness.

✨Engage with Their Work

Before the interview, take some time to explore the agency's recent projects and client work. This will not only give you insight into their style but also allow you to ask informed questions and show genuine interest in their creative process.

Customer Account Manager (Temp) in England
Publicis Commerce
Location: England

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