At a Glance
- Tasks: Support customers in temporary accommodation and help them transition to long-term housing.
- Company: Join Publica Group Ltd, a forward-thinking organisation transforming local services.
- Benefits: Flexible working, 27 days annual leave, health cash plan, and employee assistance programme.
- Other info: No previous experience required; travel to various locations is part of the role.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Strong communication skills, positive attitude, and willingness to learn.
The predicted salary is between 29523 - 29523 £ per year.
About The Role
Housing Solutions Accommodation Coordinator Witney (including various travel to our temporary accommodation locations)
25 hours per week (flexible)
£25,600 - £29,523 per annum (pro rata)
We are excited to be recruiting for two new positions within our Housing Solutions team - a fantastic opportunity to start or develop your career in housing while making a real difference to people's lives.
As an Accommodation Coordinator, you'll support customers living in temporary accommodation, helping to ensure their stay is well managed and supporting them as they move towards long-term housing solutions.
If you're looking for a role where every day is different and your work has real impact, this could be for you.
About the role...
This is not just an administrative role; it's about supporting people at a key moment in their lives and helping services run smoothly behind the scenes.
As a Housing Solutions Accommodation Coordinator, you'll work across temporary accommodation settings, supporting both customers and the wider Housing Solutions team to deliver practical, person-centred outcomes. This includes:
- Meeting and supporting customers, including those in vulnerable situations
- Carrying out room checks to ensure safety, welfare and appropriate use of accommodation
- Supporting customers with benefit checks, applications and preparing for move-on to permanent housing
- Updating systems and maintaining accurate records
- Carrying out visits to other accommodation settings such as hostels, hotels and B&Bs
- Reporting maintenance issues and monitoring accommodation standards
- Working with partner services such as mental health, domestic abuse and support organisations
- Attending meetings and taking notes/minutes as required with Supervisors
- Supporting the wider team with administrative and coordination activities
This is a role where no two days are the same, and your ability to communicate effectively, stay organised and remain calm in different situations will be key.
If you are enthusiastic, adaptable and keen to build a career in housing or public services, we would love to hear from you.
You will need:
- Strong communication skills and confidence working with a range of people
- Ability to remain calm and professional in challenging situations
- A positive, enthusiastic and flexible approach
- Good IT skills and the ability to learn systems quickly
- Ability to manage your time and workload effectively
- Awareness of safeguarding and risk, or willingness to learn
- GCSE English and Maths (Grade C/4 or above, or equivalent)
- A current driving licence and the ability to meet travelling needs of the role
No previous housing experience is required.
Special Conditions...
- You will be required to travel to different accommodation locations
- Full UK driving licence and access to a vehicle is essential
- The role involves working with vulnerable individuals
- BPSS and a DBS check will be required
For more information about this role please see the Job Description/Person Specification.
What we can do for you:
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
Watch our new 'What is Publica' video to see why it's great to join us!
About The Organisation
You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Housing Solutions - Accommodation Coordinator in Witney employer: Publica Group
Publica Group Ltd is an exceptional employer, offering a supportive and flexible work environment in Witney that prioritises employee well-being and professional growth. With a strong commitment to making a positive impact in the community, employees benefit from generous leave, a health cash plan, and opportunities for agile working, all while contributing to meaningful housing solutions for vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions - Accommodation Coordinator in Witney
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Publica Group. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Publica Group directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Publica Group’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Housing Solutions - Accommodation Coordinator in Witney
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Housing Solutions - Accommodation Coordinator at Publica Group, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Housing Solutions - Accommodation Coordinator, customise your documents to fit the vibe of Publica Group. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Publica Group
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Publica Group. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Publica Group's needs. They’ll want to know that you can commit without compromising your passion for the work!