Temporary Accommodation Officer
Temporary Accommodation Officer

Temporary Accommodation Officer

Coleford Temporary 27000 - 30000 £ / year (est.) No home office possible
P

At a Glance

  • Tasks: Support vulnerable adults in temporary accommodation to find affordable housing options.
  • Company: Join Publica, a forward-thinking local government organisation transforming service delivery.
  • Benefits: Enjoy flexible working, 27 days annual leave, health cash plan, and more perks!
  • Why this job: Make a real impact in your community while working in a supportive and dynamic environment.
  • Qualifications: GCSEs (5 A-Cs) and experience in housing or homelessness services required.
  • Other info: Agile working allows a mix of home and office; travel across the district is needed.

The predicted salary is between 27000 - 30000 £ per year.

Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of Forest of Dean District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.

About the role… You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation. The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B’s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from Temporary Accommodation as soon as possible.

  • Create bespoke ‘Tenancy Ready’ plans for each client and ensure that they have access to the appropriate support and resources to achieve this.
  • You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.
  • Assist with the daily running of the homeless hostel’s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to.

This is a new role which will cover the Forest of Dean. Within the District, there are plenty of places to see and visit whether you love hiking or cycling. With our agile working ethos: you will be spoilt for choice.

You will need…

  • GCSEs (5 A-Cs or equivalent, including Maths and English)
  • Experience of working in a Housing, Supported Housing or Homelessness focused service
  • Experience of working with vulnerable people and people with complex needs

Special Conditions… Full UK Driving License - Ability to travel/ access to a vehicle for work purposes BPSS

Who are we… Publica is a unique place to work - we’re a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.

What can we do for you… Agile working allowing a mix of home and office working, Flexible working arrangements (depending on the role), 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice, Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care, Pension scheme with a good employer contribution of up to 7% of your earnings, Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues, Cycle to work scheme, Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars, Generous sickness cover above statutory entitlements, Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury, Life assurance, currently four times your annual salary. These are just a handful of the benefits that you can enjoy when you join us!

To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

Temporary Accommodation Officer employer: Publica Group

Publica is an exceptional employer, offering a supportive and dynamic work environment for the Temporary Accommodation Officer role in Coleford. With a strong focus on employee well-being, we provide flexible working arrangements, generous annual leave, and a comprehensive benefits package including health cash plans and a robust pension scheme. Our commitment to professional development and community engagement ensures that you will not only make a meaningful impact in the lives of vulnerable individuals but also grow personally and professionally in a vibrant and picturesque location.
P

Contact Detail:

Publica Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Temporary Accommodation Officer

✨Tip Number 1

Familiarise yourself with the local housing policies and support services available in the Forest of Dean area. Understanding the specific challenges faced by vulnerable individuals in this district will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the housing and homelessness sector. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and may even lead to referrals for job opportunities.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported vulnerable individuals. Be ready to share specific examples of how you've helped clients access housing options or overcome challenges in temporary accommodation settings.

✨Tip Number 4

Research Publica's values and mission. Tailor your approach to align with their customer-focused ethos, showcasing how your personal values and experiences resonate with their goal of transforming local services.

We think you need these skills to ace Temporary Accommodation Officer

Experience in Housing or Supported Accommodation
Knowledge of homelessness services
Ability to work with vulnerable individuals
Strong communication skills
Empathy and understanding of complex needs
Risk assessment skills
Problem-solving abilities
Organisational skills
Ability to create tailored support plans
Understanding of health and safety regulations
Full UK Driving License
Flexibility and adaptability
Teamwork and collaboration skills
Time management skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience working with vulnerable people and in housing or supported accommodation. Use specific examples that demonstrate your skills and knowledge relevant to the role.

Highlight Relevant Experience: In your CV and supporting statement, emphasise any previous roles where you managed temporary accommodation or worked closely with homeless clients. Detail your responsibilities and achievements in these positions.

Address the Job Criteria: Carefully read the job description and person specification. Ensure that your application clearly addresses each of the criteria listed, particularly your qualifications and experience related to housing and support services.

Show Your Passion: In your supporting statement, express why you want to work for Publica Group Ltd. Share your motivation for helping vulnerable adults and how you align with their mission to transform local services.

How to prepare for a job interview at Publica Group

✨Show Your Empathy

As a Temporary Accommodation Officer, you'll be working with vulnerable individuals. Make sure to demonstrate your understanding and empathy towards their situations during the interview. Share any relevant experiences where you've successfully supported someone in need.

✨Know the Local Housing Landscape

Familiarise yourself with the housing options available in the Forest of Dean area. Being knowledgeable about local resources and services will show your commitment to helping clients find suitable accommodation.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think of examples where you've had to manage complex needs or difficult situations, and be ready to discuss how you approached them.

✨Highlight Your Teamwork Skills

This role involves working closely with a team of housing professionals. Be prepared to discuss your experience in collaborative environments and how you contribute to achieving common goals.

Temporary Accommodation Officer
Publica Group
P
  • Temporary Accommodation Officer

    Coleford
    Temporary
    27000 - 30000 £ / year (est.)

    Application deadline: 2027-04-27

  • P

    Publica Group

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>