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For Companies At a Glance
- Tasks: Support payroll services and handle queries in a fast-paced environment.
- Company: Join a dynamic team at Publica, focused on collaboration and efficiency.
- Benefits: Gain valuable experience, flexible working hours, and opportunities for growth.
- Other info: No payroll experience needed; just bring your multitasking abilities and team spirit!
- Why this job: Be part of a vital team ensuring smooth payroll operations and employee satisfaction.
- Qualifications: Strong organisational skills and a knack for clear communication are key.
The predicted salary is between 25000 - 30000 £ per year.
About The Role
We are looking for a proactive and organised individual to join our payroll team in a newly created role. This is a great opportunity for someone with strong administrative or customer service experience who enjoys working in a fast-paced, collaborative environment.
You will play a key role in supporting the delivery of payroll services within Publica and our partner Councils, helping to ensure smooth day-to-day operations. Working closely with the wider team, you will handle a variety of administrative tasks and respond to both internal and external queries.
Key responsibilities:
- Respond to queries from internal and external customers in a timely and professional manner
- Help meet operational demands in line with service level agreements (SLAs)
- Support employee benefits and recognition schemes
- Assist with the company absence line to ensure continuity of service
- Provide administrative support to the payroll team, assisting with payroll services for multiple clients
About you:
You don’t need direct payroll experience - what matters most is your ability to stay organised, communicate clearly, and manage a varied workload with accuracy and attention to detail. You should be a natural multitasker who can manage competing priorities, comfortable working across different systems or organisations, and a team player with a proactive approach.
Payroll Support Administrator in Cirencester employer: Publica Group
Contact Detail:
Publica Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Support Administrator in Cirencester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too. Tailor your answers to reflect their values and mission!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We can’t stress enough how important it is to feel confident and articulate when discussing your skills and experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Payroll Support Administrator in Cirencester
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, highlight any experience that showcases your ability to stay organised. We love candidates who can juggle multiple tasks and keep everything running smoothly, so don’t be shy about sharing examples!
Communicate Clearly: Since you'll be responding to queries from both internal and external customers, make sure your application reflects your communication skills. Use clear and concise language to demonstrate how you can convey information effectively.
Tailor Your Experience: Even if you don’t have direct payroll experience, focus on your administrative or customer service background. We want to see how your skills align with the role, so tailor your application to highlight relevant experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our payroll team!
How to prepare for a job interview at Publica Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Payroll Support Administrator. Familiarise yourself with key terms like SLAs and employee benefits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since the job requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure.
✨Practice Clear Communication
As you'll be responding to queries from both internal and external customers, practice articulating your thoughts clearly. You might want to do a mock interview with a friend, focusing on how you would handle customer service scenarios related to payroll.
✨Demonstrate Team Spirit
This role is all about collaboration, so be prepared to talk about your experience working in teams. Share specific examples of how you've contributed to team success and supported colleagues, highlighting your proactive attitude and willingness to help others.