At a Glance
- Tasks: Support food safety and health regulations through inspections and service requests.
- Company: Join Publica Group Ltd, a forward-thinking organisation improving local services.
- Benefits: Enjoy flexible working, 27 days leave, health cash plan, and employee assistance.
- Other info: Office presence needed two days a week post-induction; travel may be necessary.
- Why this job: Gain hands-on experience in regulatory compliance while making a positive community impact.
- Qualifications: Strong communication skills and knowledge of food and health safety legislation required.
The predicted salary is between 26939 - 28074 Β£ per year.
We are looking for a proactive and organised Regulatory Support Officer to join our Public Protection service, supporting the Environmental Protection team in a varied and fast-paced role. This is an excellent opportunity for someone who thrives in a busy working environment, enjoys prioritising competing demands, and takes pride in delivering high-quality administrative and field support.
Working as a key member of the team, you will play an important role in managing incoming work, including coordinating and organising team inboxes, triaging enquiries, and gathering essential information to support case assessments. You will often be the first point of contact for customers, ensuring queries are handled professionally and efficiently while supporting the smooth progression of investigations.
The role offers a balance of office-based coordination and practical fieldwork. You will have the opportunity to undertake site visits across a range of locations, supporting Officers, Senior Officers and Principal Officers with investigations and environmental interventions. This includes assisting with areas such as housing (including houses in multiple occupation and caravan sites), statutory nuisance complaints, environmental crime enquiries, and private water supply sampling.
You will need
- Ability to undertake field visits/investigations across multiple sites if required.
- Information gathering following triage, to include initial customer contact, case assessment and/or review.
- Prioritisation in a busy work environment
Special Conditions
- Use of a car for work purposes
What we can do for you
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
For more information about this role please see the Job Description/Person Specification.
Regulatory Support Officer in Witney employer: Publica Group Ltd
Publica Group Ltd is an excellent employer, offering a supportive work culture that values community engagement and personal development. As a part-time Civil Enforcement Officer in Cirencester, you'll enjoy flexible working hours, competitive pay, and the opportunity to make a positive impact in your local area while developing your skills in a dynamic outdoor environment.
StudySmarter Expert Adviceπ€«
We think this is how you could land Regulatory Support Officer in Witney
β¨Tip Number 1
Familiarise yourself with the latest food safety and health legislation. Understanding current regulations will not only help you in interviews but also demonstrate your genuine interest in the role.
β¨Tip Number 2
Network with professionals in the field of environmental health and food safety. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
β¨Tip Number 3
Prepare for potential interview questions by thinking about scenarios where you've demonstrated strong organisational skills or effective communication. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Tip Number 4
Research Publica Group Ltd and their initiatives in the community. Being knowledgeable about the organisation's goals and values will help you articulate why you're a good fit during the interview process.
We think you need these skills to ace Regulatory Support Officer in Witney
Some tips for your application π«‘
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Regulatory Support Officer position. Make sure you highlight relevant experiences in your application.
Craft a Strong Supporting Statement:Your supporting statement is crucial. Clearly outline how your skills, knowledge, and experience align with the criteria listed in the job description. Use specific examples to demonstrate your qualifications.
Tailor Your CV:Ensure your CV is tailored to the role. Highlight any relevant experience in food safety, health and safety legislation, and regulatory compliance. Keep it concise and focused on what matters most for this position.
Express Your Motivation:In your application, explain why you want to work for Publica Group Ltd. Share what aspects of the role excite you and how you can contribute to the team. This helps show that you're genuinely interested in the position.
How to prepare for a job interview at Publica Group Ltd
β¨Know Your Legislation
Familiarise yourself with food safety and health legislation relevant to the role. Be prepared to discuss how you would apply this knowledge in practical scenarios, as it shows your understanding of the regulatory environment.
β¨Demonstrate Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might be asked to explain complex regulations in simple terms, so think about how you would convey important information effectively.
β¨Show Your Organisational Skills
Prepare examples that highlight your organisational abilities. Discuss how you manage multiple tasks or projects, especially in a regulatory context, to demonstrate that you can handle the demands of the role.
β¨Express Your Passion
Convey your interest in environmental health and food safety during the interview. Share any relevant experiences or motivations that drive your passion for this field, as it will help you connect with the interviewers on a personal level.