At a Glance
- Tasks: Investigate and enforce renters' rights, making a real difference for tenants.
- Company: Join a dynamic team within the Counter Fraud and Enforcement Unit.
- Benefits: Enjoy flexible working, generous leave, and health cash plans.
- Other info: Agile working environment with opportunities for career growth.
- Why this job: Be part of a mission to protect tenants and ensure fair housing.
- Qualifications: Experience in investigation roles and strong communication skills required.
The predicted salary is between 37338 - 40817 £ per year.
The Counter Fraud and Enforcement Unit are looking for an enthusiastic individual to join the successful shared service. This is an exciting opportunity to make a difference to the lives of tenants living in private rented housing. The successful applicant will join the Counter Fraud and Enforcement Unit (CFEU) which works across Gloucestershire Local Authorities. The CFEU provides services to several councils in relation to fraud risk, investigation and criminal enforcement.
The Investigation and Enforcement Officers within the team assist the regulatory teams in investigation and prosecutions of offences within the councils' jurisdiction. This role will have a specific focus on assessing and investigating potential breaches and offences by landlords in relation to private rented accommodation legislation under the Renters Rights Act 2025, using enhanced powers to deal with illegal eviction and harassment, rental bidding, discrimination in renting, tenancy agreements and property possession amongst others.
You will be employed by Cotswold District Council; however, the CFEU is a shared service and you will be working on behalf of three of the partner Councils - Cheltenham and Tewkesbury Borough Councils and Stroud District Council. You will work closely with officers in the Private Sector Housing teams of each respective council. You will be required to support the CFEU in achieving their aims, with a strong focus on assisting each individual council to meet new statutory duties and responsibilities under the Renters Rights Act 2025.
The team work in an agile manner, working from home and from all of the offices sited across the partnership. The CFEU have offices within council buildings in Cheltenham, Cirencester, Coleford, Stroud, and Tewkesbury and you will be based at your nearest location but be expected to travel.
Requirements:
- Appropriate qualifications
- Experience in similar roles
- Experience of liaison and communication with members of the public and colleagues
- Experience of handling confidential and sensitive information and an understanding of data protection issues
Special Conditions:
- Ability to travel
- BPSS Standard DBS
What can we do for you:
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 30 days after five years of service
- An extra two volunteering days per year to support a charity of your choice
- A health cash plan giving you cash back on health, dental and eye care
- Generous contributory local government pension scheme
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
Our organisation is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years employment or education history (if applicable) and, in some cases, verification of criminal record.
Investigation and Enforcement Officer (Renters Rights) employer: Publica Group Ltd
Cotswold District Council offers a rewarding opportunity for an Investigation and Enforcement Officer to make a significant impact on the lives of tenants in private rented housing. With a strong commitment to employee well-being, the council provides flexible working arrangements, generous annual leave, and a supportive work culture that prioritises community needs. Employees benefit from professional growth opportunities within a collaborative environment across multiple councils, making it an excellent employer for those seeking meaningful and impactful work.
