Civil Enforcement Officer in Cirencester

Civil Enforcement Officer in Cirencester

Cirencester Full-Time 28800 - 43200 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: As a Civil Enforcement Officer, you'll work outdoors, engaging with the public and solving problems.
  • Company: Join a dynamic team dedicated to maintaining community standards and enhancing public spaces.
  • Benefits: Enjoy a full-time role with overtime opportunities and a structured rota for work-life balance.
  • Other info: Two permanent positions available, with a flexible working pattern including Sundays.
  • Why this job: This role offers a chance to make a real impact in your community while enjoying outdoor work.
  • Qualifications: Enthusiasm, self-motivation, and strong problem-solving skills are essential for this position.

The predicted salary is between 28800 - 43200 £ per year.

Civil Enforcement Officer

Cirencester
29.6 hours per week (4 days)
£25,814 - £26,121 per annum, pro rata

Do you enjoy working outdoors? Are you enthusiastic, self‑motivated and enjoy working with members of the public? Are you able to problem solve and think on your feet? If so, this role could be for you.

As a Civil Enforcement Officer (CEO) you will be part of a dedicated team managing the Councils car parks. You will provide help and support to drivers and the local community, which will contribute to making the local area a great place to work and live.

You will need to be a good communicator as you will be speaking with different stakeholders within the community to provide practical solutions for the benefit of the local community.

This includes:

  • Regulate parking spaces by advising drivers where to park.
  • Patrol parking bays reserved for specific users such as those with a blue badge.
  • Ensure a turnover of vehicles in limited waiting parking spaces to give others the opportunity to park.
  • Act as an ambassador for the area by advising visitors and residents on attractions and amenities.
  • Issuing penalty charge notice as and when necessary.

When issuing notices to vehicles contravening the parking regulations, you will be required to gather evidence with a handheld computer, taking written notes and photographs. You should be able to maintain accurate records.

If you are self‑motivated and are interested by the aspect of building relationships and providing solutions within the community, then we would love to hear from you. No previous experience is required; all training will be provided.

Please note the hours for this role are 29.6 hours per week (4 days) Working Pattern - 4 week rota. The rota includes every other Saturday as standard plus one Sunday per month. You will also be required to work one bank holiday per year.

You will need…

  • GCSE's including English and Maths A*- C or equivalent
  • Basic Computer Skills
  • A current driving licence and the ability to meet travelling needs of the role, including driving company vehicles.

Special Conditions...

  • Standard DBS Check
  • Full UK Driving License
  • Ability to travel/ access to a vehicle for work purposes.

For more information about this role please see the Job Description/Person Specification.

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer‑focused organisation driven by real user needs.

What can we do for you…

  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 5% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Access to digital financial advice (covering your pension scheme, mortgages and other finances)
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury

These are just a handful of the benefits that you can enjoy when you join us!

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre‑employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

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Civil Enforcement Officer in Cirencester employer: Publica Group Ltd

Ubico is an excellent employer for those seeking a rewarding role as a Loader in the Wiltshire District, offering a vibrant work culture that prioritises community impact and employee wellbeing. With generous leave, flexible working options, and comprehensive training support, employees can thrive both personally and professionally while contributing to cleaner, greener neighbourhoods. The commitment to employee growth and a supportive environment makes Ubico a standout choice for meaningful employment.

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Contact Details:

Publica Group Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Civil Enforcement Officer in Cirencester

Tip Number 1

Familiarise yourself with local laws and regulations related to civil enforcement. This knowledge will not only help you in the role but also demonstrate your commitment and understanding during any discussions with us.

Tip Number 2

Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved conflicts or challenges, especially in public-facing roles. This will highlight your ability to think on your feet.

Tip Number 3

Engage with our community through social media or local events. This will not only give you insights into public sentiment but also show your enthusiasm for working with the public, which is crucial for this role.

Tip Number 4

Prepare to discuss your outdoor work experience and how you handle various weather conditions. Being able to articulate your adaptability and resilience in different environments will set you apart from other candidates.

We think you need these skills to ace Civil Enforcement Officer in Cirencester

Customer Service Skills
Problem-Solving Skills
Communication Skills
Conflict Resolution
Time Management
Attention to Detail
Self-Motivation

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Civil Enforcement Officer. Highlight key skills such as problem-solving, self-motivation, and public interaction in your application.

Tailor Your CV:Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous outdoor work or roles involving public engagement, as these will be particularly relevant.

Craft a Strong Cover Letter:Write a compelling cover letter that showcases your enthusiasm for the role and your ability to work outdoors. Mention specific examples of how you've demonstrated problem-solving skills and your ability to engage with the public.

Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Publica Group Ltd

Show Your Enthusiasm for Outdoor Work

Make sure to express your love for working outdoors during the interview. Share any relevant experiences that highlight your enjoyment of being outside and interacting with the public.

Demonstrate Problem-Solving Skills

Prepare examples of situations where you had to think on your feet and solve problems quickly. This will show the interviewer that you can handle the challenges that come with being a Civil Enforcement Officer.

Engage with the Interviewer

Since this role involves working with the public, it's important to demonstrate your interpersonal skills. Make eye contact, smile, and engage in a friendly manner to showcase your ability to connect with others.

Understand the Rota and Overtime Expectations

Familiarise yourself with the working pattern mentioned in the job description. Be prepared to discuss your availability for the 2-week rota and any willingness to work overtime on Sundays, as this shows your commitment to the role.