At a Glance
- Tasks: Support customers in temporary accommodation and help them transition to long-term housing.
- Company: Join a dedicated Housing Solutions team making a real difference in people's lives.
- Benefits: Flexible working, 27 days annual leave, health cash plan, and employee assistance programme.
- Other info: Agile working environment with opportunities for personal growth and community involvement.
- Why this job: Make a positive impact while developing your career in housing solutions.
- Qualifications: Strong communication skills, calm under pressure, and a willingness to learn.
The predicted salary is between 25600 - 29523 £ per year.
Witney (including various travel to our temporary accommodation locations) 25 hours per week (flexible). Salary: £25,600 – £29,523 per annum (pro rata).
About The Role
We’re excited to be recruiting for a new position within our Housing Solutions team — a fantastic opportunity to start or develop your career in housing while making a real difference to people’s lives. As a Housing Solutions Accommodation Coordinator, you’ll support customers living in temporary accommodation, helping to ensure their stay is well managed and supporting them as they move towards long-term housing solutions.
Responsibilities
- Meeting and supporting customers, including those in vulnerable situations
- Carrying out room checks to ensure safety, welfare and appropriate use of accommodation
- Supporting customers with benefit checks, applications and preparing for move‑on to permanent housing
- Updating systems and maintaining accurate records
- Carrying out visits to other accommodation settings such as hostels, hotels and B&Bs
- Reporting maintenance issues and monitoring accommodation standards
- Working with partner services such as mental health, domestic abuse and support organisations
- Attending meetings and taking notes/minutes as required with Supervisors
- Supporting the wider team with administrative and coordination activities
Qualifications
- Strong communication skills and confidence working with a range of people
- Ability to remain calm and professional in challenging situations
- A positive, enthusiastic and flexible approach
- Good IT skills and the ability to learn systems quickly
- Ability to manage your time and workload effectively
- Awareness of safeguarding and risk, or willingness to learn
- GCSE English and Maths (Grade C/4 or above, or equivalent)
- A current driving licence and the ability to meet travelling needs of the role
Special Conditions
- You will be required to travel to different accommodation locations
- Full UK driving licence and access to a vehicle is essential
- The role involves working with vulnerable individuals
- BPSS and a DBS check will be required
Benefits
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if part‑time) plus bank holidays and an extra two volunteering days off a year for a charity of your choice
- Health cash plan giving cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7 % of your earnings
- Employee Assistance Programme 24/7, providing preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50 % of your salary for up to five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
For more information about this role please see the Job Description/Person Specification.
Housing Solutions - Accommodation Coordinator in Cirencester employer: Publica Group Ltd
Ubico is an excellent employer for those seeking a rewarding role as a Loader in the Wiltshire District, offering a vibrant work culture that prioritises community impact and employee wellbeing. With generous leave, flexible working options, and comprehensive training support, employees can thrive both personally and professionally while contributing to cleaner, greener neighbourhoods. The commitment to employee growth and a supportive environment makes Ubico a standout choice for meaningful employment.
