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- Tasks: Help residents access essential financial support and administer benefits claims.
- Company: Join a supportive public service team dedicated to making a difference.
- Benefits: Gain valuable experience, career development, and a chance to help your community.
- Why this job: Make a real impact in people's lives while building a rewarding career.
- Qualifications: Customer-focused attitude and willingness to learn about benefits administration.
- Other info: Work in a knowledgeable team with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a motivated and customer-focused Benefits Officer to join our Revenues and Benefits Team. This is an excellent opportunity to develop a career in public service, helping residents access essential financial support while working within a supportive and knowledgeable team.
You will be responsible for administering Housing Benefit and Council Tax Support claims.
Benefit Officer in Cirencester employer: Publica Group Ltd
Contact Detail:
Publica Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefit Officer in Cirencester
✨Tip Number 1
Network like a pro! Reach out to people in the public service sector, especially those who work in benefits administration. A friendly chat can lead to insider tips and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefit and Council Tax Support. We want you to show off your understanding of the role and how you can help residents access financial support.
✨Tip Number 3
Practice your customer service skills! As a Benefits Officer, you'll be helping residents, so think about scenarios where you can demonstrate empathy and problem-solving abilities during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Benefit Officer in Cirencester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Benefits Officer role. Highlight your experience in customer service and any relevant skills that align with administering Housing Benefit and Council Tax Support claims.
Show Your Passion: Let us know why you’re excited about this opportunity! Share your motivation for working in public service and how you can contribute to helping residents access essential financial support.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your qualifications and enthusiasm without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Benefits Officer position.
How to prepare for a job interview at Publica Group Ltd
✨Know Your Benefits Inside Out
Make sure you brush up on the specifics of Housing Benefit and Council Tax Support. Understanding the eligibility criteria, application processes, and common challenges will show your potential employer that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a Benefits Officer, you'll be dealing with residents who may be stressed or confused about their financial situations. Prepare examples from your past experiences where you've successfully helped customers, demonstrating empathy and problem-solving skills. This will highlight your suitability for the role.
✨Familiarise Yourself with Public Service Values
Research the values and mission of the organisation you're interviewing with. Being able to articulate how your personal values align with theirs will demonstrate your commitment to public service and your understanding of the importance of the role in the community.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, and the challenges faced by the Revenues and Benefits Team. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
