Housing Solutions - Reviews and Customer Feedback Coordinator with Publica Group Ltd is seeking an organised and detail‑oriented professional. You will manage housing complaints, appeals and information requests, ensuring timely and fair responses across multiple districts.
The role involves coordinating across teams, gathering information, investigating issues and supporting positive outcomes for residents. You will travel between council offices as required and help improve service delivery.
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Housing Feedback & Complaints Coordinator - Hybrid employer: Publica Group Limited
Publica Group Ltd is an excellent employer, offering a dynamic work environment where you can make a real impact on public sector insurance and risk management. With a strong focus on employee development and a collaborative culture, we provide opportunities for growth and innovation while ensuring a supportive atmosphere in the beautiful Gloucestershire area. Join us to be part of a team dedicated to delivering high-quality services that protect our communities.
