At a Glance
- Tasks: Manage car parks, assist drivers, and engage with the local community.
- Company: Join Publica Group Ltd, transforming local services for a better community.
- Benefits: 27 days annual leave, health cash plan, pension scheme, and employee assistance programme.
- Other info: Flexible work schedule with opportunities for volunteering and career growth.
- Why this job: Work outdoors, solve problems, and make a positive impact in your community.
- Qualifications: GCSEs in English and Maths, basic computer skills, and a driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Do you enjoy working outdoors?
Are you enthusiastic, self‑motivated and enjoy working with members of the public?
Are you able to problem‑solve and think on your feet?
If so, this role could be for you.
About the role
As a Civil Enforcement Officer (CEO) you will be part of a dedicated team managing the Council's car parks.
You will provide help and support to drivers and the local community, contributing to making the local area a great place to work and live.
You will need to be a good communicator as you will be speaking with different stakeholders within the community to provide practical solutions for the benefit of the local community.
Key responsibilities
- Regulate parking spaces by advising drivers where to park.
- Patrol parking bays reserved for specific users such as those with a blue badge.
- Ensure a turnover of vehicles in limited waiting parking spaces to give others the opportunity to park.
- Act as an ambassador for the area by advising visitors and residents on attractions and amenities.
- Issue penalty charge notices as and when necessary.
When issuing notices to vehicles contravening the parking regulations, you will be required to gather evidence with a handheld computer, taking written notes and photographs.
You should be able to maintain accurate records.
- What you will need
- GCSEs including English and Maths A*\-C or equivalent.
- Basic computer skills.
- A current driving licence and the ability to meet the travelling needs of the role, including driving company vehicles.
- Special conditions
- Standard DBS check.
- Full UK driving licence.
- Ability to travel / access to a vehicle for work purposes.
- How we typically schedule work
Working pattern is a four‑week rota, which includes every other Saturday as standard plus one Sunday per month. You will also be required to work one bank holiday per year.
- What we can offer you
- 27 days paid annual leave (pro‑rated if you are working part‑time) plus bank holidays and an extra two volunteering days off a year to support a charity of your choice.
- A health cash plan that gives you cash back on health, dental and eye care.
- A pension scheme with a good employer contribution of up to 7% of your earnings.
- Employee assistance programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues.
- Cycle to work scheme.
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars.
- Generous sickness cover above statutory entitlements.
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury.
- Life assurance, currently four times your annual salary.
- Safer recruitment practices
Successful candidates will be required to complete a pre‑employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.
About Us
You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer‑focused organisation driven by real user needs.
We are committed to diversity, reflecting the community we serve.
We welcome applications from people of all genders and sexual orientations, those from Black, Asian and other minority ethnic backgrounds, and those with disabilities.
Accredited on the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please include this in your covering statement or a separate email.
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Civil Enforcement Officer employer: Publica Group Limited
Publica Group Ltd is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work environment where you can make a meaningful impact on the local community and environment. With flexible working arrangements, generous leave policies, and a strong commitment to employee support through initiatives like the Employee Assistance Programme and health cash plans, Publica fosters a culture of collaboration and innovation. Join us in a role that not only challenges you but also allows you to contribute to the betterment of public services while enjoying a balanced work-life experience.
