At a Glance
- Tasks: Provide admin support, process tasks, and maintain records across teams.
- Company: Join Publica Group Limited, a dynamic team in Cirencester.
- Benefits: Enjoy 27 days annual leave and a health cash plan.
- Other info: Perfect for students seeking part-time work with career growth potential.
- Why this job: Flexible hours and a chance to develop your skills in a supportive environment.
- Qualifications: NVQ level 1 or GCSE in Maths and English required.
The predicted salary is between 12000 - 18000 £ per year.
Publica Group Limited is seeking a Service Support Assistant in Cirencester. This varied role includes providing administrative support across multiple teams, processing tasks, and maintaining records.
Ideal candidates should have qualifications equivalent to NVQ level 1 or GCSE in Maths and English, with strong communication and organizational skills.
The position is part-time with flexible hours needing to be worked consistently across Monday to Friday. Employees will enjoy 27 days of annual leave and a health cash plan among other benefits.
Part-Time Service Support Admin (Hybrid/Flexible) in Cirencester employer: Publica Group Limited
Publica Group Limited is an excellent employer that values flexibility and work-life balance, offering a part-time Service Support Admin role in the picturesque town of Cirencester. With a supportive work culture, employees benefit from 27 days of annual leave, a health cash plan, and opportunities for personal growth within a collaborative environment. Join us to be part of a team that prioritises your well-being while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Service Support Admin (Hybrid/Flexible) in Cirencester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Publica Group Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Publica Group Limited and let us see your personality shine through!
We think you need these skills to ace Part-Time Service Support Admin (Hybrid/Flexible) in Cirencester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Publica Group Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Publica Group Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Publica Group Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Publica Group Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Publica Group Limited will surely appreciate.
