Housing Solutions - Homelessness and Accommodation Officer in Cirencester

Housing Solutions - Homelessness and Accommodation Officer in Cirencester

Cirencester Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Publica Group Limited

At a Glance

  • Tasks: Support individuals facing homelessness by providing practical solutions and navigating complex situations.
  • Company: Join Publica Group Ltd, a forward-thinking organisation transforming local services.
  • Benefits: Flexible working, 27 days annual leave, health cash plan, and generous pension contributions.
  • Other info: Enjoy a mix of home and office work with excellent career growth opportunities.
  • Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
  • Qualifications: Experience in housing or working with vulnerable adults, strong communication skills, and a driving licence.

The predicted salary is between 30000 - 40000 £ per year.

We’re excited to be recruiting for a brand-new position within our Housing Solutions team — a fantastic opportunity to make a real impact at critical moments in people’s lives. As a Housing Solutions & Accommodation Officer, you’ll work directly with individuals facing homelessness or living in temporary accommodation, helping them navigate complex situations and find sustainable solutions. If you’re looking for a role where you can genuinely make a difference, this is it.

This is not just a housing role — it’s about supporting people through challenging circumstances and helping them find a way forward. As a Housing Solutions & Accommodation Officer, you will work with individuals facing homelessness or living in temporary accommodation, providing practical support and solutions to help them move towards independence. This includes:

  • Working closely with customers to understand their circumstances and develop practical housing plans
  • Managing a varied caseload, often involving individuals with complex or urgent needs
  • Making decisions in line with housing and homelessness legislation
  • Sourcing and managing temporary and emergency accommodation placements
  • Carrying out visits to placements, including outreach locations across Gloucestershire
  • Supporting customers to sustain placements and move on to longer‑term housing
  • Working collaboratively with partners, landlords and support services to achieve positive outcomes

This is a role where no two days are the same, and your ability to problem-solve, communicate effectively and remain calm under pressure will be key. If you are motivated by supporting others, enjoy working both independently and as part of a team, and thrive in a role where you can make a meaningful impact, we would love to hear from you.

You will need:

  • Experience in housing, homelessness or working with vulnerable adults
  • Ability to manage complex cases and competing priorities
  • Strong communication, negotiation and problem-solving skills
  • Confidence working independently, including lone working where required
  • A solid understanding of safeguarding and personal risk awareness
  • GCSE English and Maths (Grade C/4 or above, or equivalent)
  • Good IT skills and the ability to maintain accurate records
  • A current driving licence and the ability to meet travelling needs of the role, including driving company vehicles.

Special Conditions:

  • This role includes outreach work and visiting temporary accommodation placements
  • Lone working will be required (fully risk assessed)
  • Full UK driving licence and access to a vehicle is essential
  • BPSS and an Enhanced DBS check required

What we can do for you:

  • Agile working allowing a mix of home and office working
  • Flexible working arrangements (depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of up to 7% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary

About Us: You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer‑focused organisation driven by real user needs.

Housing Solutions - Homelessness and Accommodation Officer in Cirencester employer: Publica Group Limited

Publica Group Ltd is an exceptional employer dedicated to making a meaningful impact in the community, particularly through roles like the Housing Solutions & Accommodation Officer. With a strong focus on employee well-being, we offer flexible working arrangements, generous annual leave, and a comprehensive benefits package that includes health cash plans and additional income protection. Our collaborative work culture fosters professional growth and empowers employees to support vulnerable individuals, making every day rewarding and impactful.

Publica Group Limited

Contact Details:

Publica Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Solutions - Homelessness and Accommodation Officer in Cirencester

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Publica Group Limited.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Publica Group Limited.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Publica Group Limited.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Publica Group Limited. Apply directly through us to stand out!

We think you need these skills to ace Housing Solutions - Homelessness and Accommodation Officer in Cirencester

Experience in housing
Understanding of homelessness legislation
Case management
Strong communication skills
Negotiation skills
Problem-solving skills
Risk awareness and safeguarding knowledge

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Publica Group Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Housing Solutions - Homelessness and Accommodation Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Publica Group Limited

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Publica Group Limited. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!