At a Glance
- Tasks: Investigate public complaints and ensure fair treatment by public bodies.
- Company: Public Services Ombudsman for Wales, dedicated to fairness and transparency.
- Benefits: Competitive salary, 32 days annual leave, gym membership, and support services.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives by ensuring justice and accountability.
- Qualifications: Experience in handling complex complaints and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
The Public Services Ombudsman for Wales is recruiting an Investigation Officer to investigate complaints from the public regarding unfair treatment by devolved public bodies.
This role involves managing a diverse caseload, ensuring customer satisfaction while performing detailed investigations.
The ideal candidate will have significant experience in handling complex complaints and possess excellent communication skills.
Benefits include a competitive salary, 32 days annual leave, and various perks like gym membership and support services.
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Investigation Officer — Public Services Ombudsman (Wales) employer: Public Services Ombudsman for Wales
The Public Services Ombudsman for Wales is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous annual leave, and unique perks such as gym membership, this role not only provides meaningful work in serving the community but also fosters a collaborative environment where your contributions are valued and recognised.
Contact Details:
Public Services Ombudsman for Wales Recruitment Team
