At a Glance
- Tasks: Support a busy team by ensuring data integrity and creating insightful reports.
- Company: Join a forward-thinking organisation investing in modern data capabilities.
- Benefits: Enjoy 32 days holiday, health cash plan, and flexible working arrangements.
- Other info: Great career progression opportunities in a dynamic and stable workplace.
- Why this job: Grow your data skills while making a real impact in a supportive environment.
- Qualifications: Strong analytical skills, Excel expertise, and familiarity with SQL and BI tools.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to recruit a Data Officer to join a busy operational team supporting 80 staff, the majority of whom are caseworkers. This is a role with genuine progression, starting in a hands-on reporting and data quality capacity today, with a clear roadmap toward a modern data stack (SQL, Power BI, Azure Data Lake, Power Automate and Copilot).
The role involves:
- Being the go-to person for reporting and data integrity across a large and complex case management system (100+ tables, 7GB of data).
- Building, maintaining and improving reports – moving the team away from Excel generated outputs toward more flexible, insight-driven reporting.
- Working extensively in Excel (VLOOKUPs, IF statements, reconciliation, QA).
- Testing how data flows through the system, tracing cause and effect, identifying where data breaks down and documenting findings.
- Supporting communications teams with open-source information outputs.
- Producing clear documentation to support governance and continuity.
The potential future of this role includes:
- Power BI dashboard development and trend analysis.
- SQL, raw CSV and Azure Data Lake work.
- Automation through Power Automate, low-code tools and Copilot.
Key skills required:
- Strong analytical skills: a strong ability to interpret complex datasets and turn them into actionable insights.
- Strong MS Office skills, specifically Excel.
- Strong knowledge of SQL query language and SQL data structures.
- Confident with BI tools such as PowerBI, SSRS or similar tools.
- An ability to think logically and to demonstrate good problem-solving skills.
- A good understanding of information security and cyber awareness.
- Experience using Power Automate or other low-code tools.
- Familiarity with automation and AI principles.
- Experience using Microsoft CoPilot.
- Experience working with case management systems.
Renumeration includes:
- Holiday: 32 days + bank holidays.
- Location: Bridgend — 1–2 days in office, otherwise fully flexible.
- Health cash plan.
This role will suit someone who values stability, balance and meaningful work, perhaps stepping out of a fast-paced private sector role, or an analyst ready to take on more ownership in a supportive environment. The total package (pension, leave, flex) is genuinely strong, and you’ll have a clear runway to develop modern data skills on the job.
Data Officer employer: Public Services Ombudsman for Wales
Join a forward-thinking organisation in Bridgend as a Data Officer, where you'll enjoy a supportive work culture that prioritises employee growth and development. With a generous benefits package including 32 days of holiday, a health cash plan, and flexible working arrangements, this role offers a unique opportunity to advance your data skills in a meaningful way while contributing to impactful case management solutions.
Contact Details:
Public Services Ombudsman for Wales Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Data Officer
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and the company culture. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SQL and Power BI skills. Be ready to discuss how you've used these tools in past roles. Show us that you can turn complex data into actionable insights!
✨Tip Number 3
Don’t just focus on your technical skills; highlight your problem-solving abilities too. Share examples of how you've tackled data integrity issues or improved reporting processes in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team and contributing to our data journey.
We think you need these skills to ace Data Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Data Officer role. Highlight your experience with data integrity, reporting, and any tools like SQL or Power BI that you’ve used. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for data and how you can contribute to our team. Mention specific projects or experiences that relate to the job description, and don’t forget to show us your personality!
Showcase Your Analytical Skills:Since this role requires strong analytical skills, include examples of how you've interpreted complex datasets in the past. We love seeing how you’ve turned data into actionable insights, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Public Services Ombudsman for Wales
✨Know Your Data Tools
Familiarise yourself with SQL, Power BI, and Azure Data Lake before the interview. Be ready to discuss how you've used these tools in past roles or projects, as this will show your practical knowledge and readiness for the position.
✨Showcase Your Analytical Skills
Prepare examples of how you've interpreted complex datasets and turned them into actionable insights. Think about specific challenges you faced and how your problem-solving skills helped you overcome them.
✨Excel is Key
Brush up on your Excel skills, especially VLOOKUPs and IF statements. You might be asked to solve a problem on the spot, so being confident in your Excel abilities will definitely give you an edge.
✨Understand the Role's Future
Research the potential growth of the Data Officer role within the organisation. Be prepared to discuss how you can contribute to the evolution of their data capabilities and your enthusiasm for learning new tools like Power Automate and Microsoft CoPilot.
