At a Glance
- Tasks: Lead a team in delivering high-quality repairs and resolving complex housing issues.
- Company: Established Property Services team in Southgate, London.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Join a dynamic team focused on improving service delivery and customer satisfaction.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in property maintenance, strong technical knowledge, and leadership skills required.
The predicted salary is between 58000 - 65000 £ per year.
We are looking for an experienced Senior Surveyor to join an established Property Services team, leading the delivery of high-quality responsive repairs across the housing portfolio. This is an excellent opportunity for a technically strong surveyor with experience in social housing to play a key role in supporting a team of Surveyors, driving service improvements, resolving complex repair issues and ensuring residents receive an outstanding customer experience.
The Role
Reporting to the Regional Property Manager, you will provide technical leadership and support to the Responsive Repairs team, ensuring repairs are accurately diagnosed, delivered within agreed timescales and completed to a high standard. You will work closely with internal teams, contractors and stakeholders to manage complex repair cases, disrepair matters and building defects while ensuring works are delivered safely, efficiently and within budget.
- Providing technical guidance to Surveyors on complex repairs, building defects and diagnostic solutions.
- Supporting and developing the Responsive Repairs team to deliver a consistent, customer-focused service.
- Managing contractor performance and building effective working relationships to improve service delivery and value for money.
- Monitoring Surveyor workloads, productivity and repair quality to ensure performance targets are achieved.
- Using the NHF Schedule of Rates (SOR), basket rates and technical knowledge to accurately scope and validate repairs.
- Assisting with complaint resolution, disrepair cases and complex building issues.
- Producing regular performance reports and identifying trends to drive continuous service improvement.
- Managing expenditure within agreed budgets and ensuring works are referred appropriately between responsive and planned maintenance teams.
- Promoting compliance with Health & Safety legislation, CDM Regulations and organisational policies.
- Participating in the Out of Hours rota when required.
About You
We’re looking for someone who combines excellent technical knowledge with strong leadership and communication skills. You will have:
- Proven experience managing or mentoring a surveying team within a responsive repairs or property maintenance environment.
- A strong background in diagnosing complex building defects and delivering responsive repairs within social housing.
- Experience using the NHF Schedule of Rates (SOR), basket rates and repair specifications.
- Sound knowledge of damp and mould diagnostics, building pathology and housing repairs.
- Experience managing contractors and driving high standards of quality, performance and customer service.
- Good understanding of HHSRS, CDM Regulations and Health & Safety legislation.
- Excellent organisational skills with the ability to manage competing priorities and make informed decisions.
- Strong communication skills, with the ability to explain technical issues clearly to residents and colleagues.
- RICS qualification (or working towards an equivalent professional qualification).
- A full UK driving licence and access to a vehicle insured for business use.
What You’ll Bring
You’ll be a proactive problem solver with a passion for delivering excellent customer outcomes. You’ll enjoy working collaboratively, leading by example and using your technical expertise to improve services, support colleagues and help maintain safe, high-quality homes for our residents. Successful applicants will be subject to a Basic DBS check.
Senior Surveyor employer: Public Sector
As a leading player in the Public Sector, we pride ourselves on being an excellent employer that values innovation and collaboration. Our fully remote work culture allows for flexibility while fostering a supportive environment for professional growth, with opportunities to make a significant impact during our crucial growth phase. Join us and be part of a team that is dedicated to transforming talent strategy and driving organisational development across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Surveyor
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Public Sector, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Surveyor at Public Sector.
We think you need these skills to ace Senior Surveyor
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Public Sector
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
