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- Tasks: Ensure high-quality temporary accommodation meets standards and regulations.
- Company: Dynamic local authority in London focused on community services.
- Benefits: Permanent position with strong development opportunities in a fast-paced environment.
- Other info: Collaborative role with opportunities for data analysis and service improvement.
- Why this job: Make a real difference in residents' lives while ensuring compliance and quality.
- Qualifications: Experience in contract management, compliance, or housing services required.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Contract and Compliance Officer to support the delivery of high‑quality temporary accommodation services for a London based local authority. This role plays a vital part in ensuring that accommodation provided through third‑party contracts meets required standards, regulatory obligations, and the needs of residents. This is a permanent position offering strong opportunities for development within a dynamic and fast‑paced environment.
Key duties:
- Manage a portfolio of accommodation providers, ensuring compliance with contractual standards and service expectations.
- Carry out pre‑ and post‑inspections of properties, producing detailed reports and ensuring required works are completed.
- Procure and assess temporary accommodation offers in line with agreed procedures and frameworks.
- Validate health and safety documentation including gas, electrical, EPC, fire risk, and legionella certifications.
- Investigate property‑related complaints, including damp and mould, and ensure timely resolution with providers.
- Maintain accurate records using housing management systems and produce performance and compliance reports.
- Support responses to enquiries and complaints from stakeholders, ensuring deadlines and quality standards are met.
- Monitor contractor and provider performance, driving service improvements where required.
- Work collaboratively with internal teams and external partners to ensure effective service delivery.
- Contribute to data analysis, reporting, and service improvement initiatives.
Client Requirements:
- Proven experience in contract management, compliance, or housing/property services.
- Strong understanding of housing legislation, health and safety requirements, and property standards.
- Experience conducting property inspections and producing detailed reports.
- Ability to manage relationships with contractors, agents, and stakeholders effectively.
- Skilled in analysing data and producing reports for a range of audiences.
- Excellent communication skills, with the ability to handle sensitive situations professionally.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Proficient in Microsoft Office and housing or compliance management systems.
Contracts & Compliance Officer/Inspector in London employer: Public Sector
Contact Detail:
Public Sector Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts & Compliance Officer/Inspector in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and compliance sectors. Attend industry events or webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Prepare a portfolio of your previous work, especially any reports or inspections you've conducted. This will help you stand out during interviews and demonstrate your expertise in contract management and compliance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how your experience aligns with the key duties of the role, like managing accommodation providers and ensuring compliance.
✨Tip Number 4
Apply through our website! We regularly update our job listings, so keep an eye out for opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Contracts & Compliance Officer/Inspector in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Contracts & Compliance Officer. Highlight your experience in contract management and compliance, and don’t forget to mention any relevant housing legislation knowledge you have!
Showcase Your Inspection Skills: Since property inspections are a key part of this role, include specific examples of inspections you've conducted. Talk about the reports you've produced and how you've resolved issues like damp and mould.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Public Sector
✨Know Your Contracts Inside Out
Make sure you brush up on your knowledge of contract management and compliance. Familiarise yourself with the key legislation and standards relevant to temporary accommodation services. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Prepare for Property Inspections
Since the role involves conducting property inspections, it’s a good idea to prepare by reviewing common issues like damp and mould. Think about how you would approach these situations and be ready to discuss your experience in producing detailed reports. This will demonstrate your practical understanding of the job.
✨Showcase Your Communication Skills
As you'll be dealing with various stakeholders, it's crucial to highlight your communication skills. Prepare examples of how you've handled sensitive situations or resolved complaints in the past. This will illustrate your ability to maintain professional relationships and manage expectations effectively.
✨Demonstrate Organisational Skills
With multiple priorities to juggle, showcasing your organisational skills is key. Be ready to discuss how you manage competing deadlines and keep accurate records. You might even want to share specific tools or methods you use to stay organised, as this will resonate well with the interviewers.