At a Glance
- Tasks: Manage tenancies, resolve resident issues, and ensure high service standards.
- Company: Reputable housing provider in Hertfordshire with a focus on community.
- Benefits: Competitive daily rate, flexible working environment, and valuable experience.
- Other info: Opportunity for professional growth in a supportive team.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Interim Housing Officer – Hertfordshire
Rate: £200–£220 per day Umbrella (Inside IR35)
Contract: 3 months initially
Location: Hertfordshire
We are working with a housing provider in Hertfordshire who are looking to appoint an experienced Housing Officer on an initial 3-month interim contract. The successful candidate will be responsible for delivering a customer-focused tenancy and neighbourhood management service across a designated patch, ensuring effective tenancy management and a high standard of service to residents.
Key responsibilities:
- Manage a varied portfolio of tenancies, including tenancy breaches, antisocial behaviour and complex resident issues.
- Manage rent and service charge arrears, taking appropriate action to reduce outstanding debt.
- Deal with tenancy enforcement, preparing court paperwork and representing the organisation at court where required.
- Carry out estate inspections, tenancy audits and resident visits.
- Manage mutual exchanges, tenancy assignments, successions and void turnaround.
- Work closely with local authorities, external agencies and internal teams to resolve resident issues.
- Identify safeguarding concerns and make appropriate referrals.
- Support resident engagement and respond to councillor enquiries.
Requirements:
- Previous experience in a Housing Officer or similar tenancy management role, ideally within social housing.
- Strong knowledge of tenancy and neighbourhood management.
- Experience dealing with ASB, tenancy enforcement and rent arrears.
- Excellent communication, negotiation and problem-solving skills.
- Ability to manage a busy and reactive workload.
- Full UK driving licence and access to a vehicle with business insurance.
Housing Officer employer: Public Sector
Uxbridge High School is an excellent employer, offering a supportive work culture that values professional development and collaboration within the Finance Team. Employees benefit from a strong commitment to education finance, with opportunities for growth and advancement while contributing to the school's mission of providing quality education. Located in a vibrant community, the school fosters a positive environment where staff can thrive both personally and professionally.
