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- Tasks: Ensure high-quality temporary accommodation meets standards and regulations.
- Company: Dynamic local authority in London focused on community services.
- Benefits: Permanent role with strong development opportunities in a fast-paced environment.
- Other info: Collaborative work environment with opportunities for data analysis and service improvement.
- Why this job: Make a real difference in people's lives through effective compliance and contract management.
- Qualifications: Experience in contract management and housing services, with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
An exciting opportunity has arisen for a Contract and Compliance Officer to support the delivery of high‑quality temporary accommodation services for a London based local authority. This role plays a vital part in ensuring that accommodation provided through third‑party contracts meets required standards, regulatory obligations, and the needs of residents. This is a permanent position offering strong opportunities for development within a dynamic and fast‑paced environment.
Key duties:
- Manage a portfolio of accommodation providers, ensuring compliance with contractual standards and service expectations.
- Carry out pre‑ and post‑inspections of properties, producing detailed reports and ensuring required works are completed.
- Procure and assess temporary accommodation offers in line with agreed procedures and frameworks.
- Validate health and safety documentation including gas, electrical, EPC, fire risk, and legionella certifications.
- Investigate property‑related complaints, including damp and mould, and ensure timely resolution with providers.
- Maintain accurate records using housing management systems and produce performance and compliance reports.
- Support responses to enquiries and complaints from stakeholders, ensuring deadlines and quality standards are met.
- Monitor contractor and provider performance, driving service improvements where required.
- Work collaboratively with internal teams and external partners to ensure effective service delivery.
- Contribute to data analysis, reporting, and service improvement initiatives.
Client Requirements:
- Proven experience in contract management, compliance, or housing/property services.
- Strong understanding of housing legislation, health and safety requirements, and property standards.
- Experience conducting property inspections and producing detailed reports.
- Ability to manage relationships with contractors, agents, and stakeholders effectively.
- Skilled in analysing data and producing reports for a range of audiences.
- Excellent communication skills, with the ability to handle sensitive situations professionally.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Proficient in Microsoft Office and housing or compliance management systems.
Contracts & Compliance Officer/Inspector employer: Public Sector
Contact Detail:
Public Sector Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts & Compliance Officer/Inspector
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and compliance sectors. Attend industry events or webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the local authority's current projects and challenges. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Tip Number 3
Practice your property inspection skills! If you can, do mock inspections with friends or colleagues. This will boost your confidence and help you articulate your findings clearly during interviews.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that match your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Contracts & Compliance Officer/Inspector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Contracts & Compliance Officer. Highlight your experience in contract management and compliance, and don’t forget to mention any relevant property services you've worked in. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ensuring high-quality accommodation services. Share specific examples of how you've managed compliance or conducted inspections in the past. We love a good story that showcases your skills!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there. Let’s get your application started!
How to prepare for a job interview at Public Sector
✨Know Your Contracts Inside Out
Make sure you brush up on your knowledge of contract management and compliance. Familiarise yourself with key legislation and standards relevant to temporary accommodation services. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Prepare for Property Inspections
Since the role involves conducting property inspections, it’s a good idea to prepare by reviewing common issues like damp and mould. Think about how you would approach these situations and be ready to discuss your inspection process and reporting methods during the interview.
✨Showcase Your Communication Skills
This position requires excellent communication skills, especially when dealing with sensitive situations. Prepare examples of how you've effectively managed relationships with contractors or resolved complaints in the past. This will demonstrate your ability to handle the interpersonal aspects of the job.
✨Demonstrate Your Organisational Skills
With multiple priorities to juggle, it's crucial to showcase your organisational abilities. Be ready to discuss how you manage competing deadlines and maintain accurate records. You might even want to share specific tools or systems you use to stay organised, especially if they relate to housing management.